manager - accounts payable.

Role - Manager (Accounts Payable)

Purpose / Role Summary
Lead and scale the Bangalore based Accounts Payable team supporting the US organization. Ensure accurate, timely, and wellcontrolled AP operations (invoice processing, vendor query management, payment runs, and monthend AP close), while driving continuous improvement, stakeholder confidence, and measurable service levels. Maintain a strong control posture and deliver a disciplined execution rhythm with SLC/US stakeholders.

Core Responsibilities
People Leadership & Operations
 Lead a team of AP associates; recruit, onboard, coach, and develop talent; drive engagement, performance management, and succession depth.
 Act as the single point of contact for US/AP stakeholders (SLC and business partners) on SLAs, cadence, and escalations; run daytoday operations with clear SOPs and ownership.
 Establish the weekly/monthly governance rhythm (dashboards, KPIs, issue logs) and present progress to leadership with actionable summaries.
AP Process Ownership
 Oversee endtoend AP operations: intake/3way match, exception handling, vendor master hygiene, payment proposal & run governance, credit/debit

memos, and GR/IR review cadence. (Grounded in your Analyst/Sr Specialist scopes around handling vendor inquiries, complex issue resolution, and leading AP tasks/projects.)
 Drive rootcause analysis and process streamlining to reduce rework and cycle times; translate recurring issues into preventive controls or standard work
updates.
 Ensure monthend AP close activities (subledger review, accruals inputs, reconciliations handoff to GL) are timely, accurate, and evidenced for audit.
 Govern vendor query management with clear SLAs and communication
templates; ensure consistent stakeholder/vendor experience across channels.

Controls, Quality & Compliance
 Maintain a robust maker–checker and exception framework; ensure complete
audit trails for AP changes, vendor master updates, and sensitive transactions.
 Partner with Quality/Controls to define and monitor key control tests; address
audit observations and close actions within agreed timelines.
 Enforce policy adherence (DoA, vendor onboarding/KYC, payment terms,
duplicate invoice prevention) and align with IT/Access on rolebased controls.
Analytics, Reporting & Tooling
 Build and publish AP performance metrics (TAT, firstpass yield,
exception/backlog trends, vendor response SLA, duplicate/blocked items).
Leverage data mining and queries to surface systemic issues and trend risks.
 Champion adoption of advanced Excel/queries and support the roadmap for
automation/RPA opportunities in invoice processing and reconciliations.
Collaboration & Stakeholder Management
 Work crossfunctionally with Procurement, Receiving/Stores, Treasury, and
GL/Accounting to resolve upstream/downstream defects and keep the payment
calendar riskfree.
 Align with HR/TA on hiring waves and skill matrices; participate in interviews for
critical AP roles.

Key Performance Indicators (KPIs)
 Invoice TAT & FirstPass Yield (targetbased); % exceptions aged > X days
 Vendor Query SLA (response/resolution); vendor satisfaction signals
 Payment Run Health (ontime, no duplicate/blocked items); duplicate prevention
hitrate
 Close Readiness (ontime AP close inputs; exception reconciliation aging)
 Control Posture (audit findings, remediation cycle time)

Tools / Systems Exposure (Preferred)

 ERP / AP Modules (e.g., 3way match, vendor master, payments)- like oracle –
SAP, PeopleSoft
 Analytics & Productivity: Advanced Excel; familiarity with SQL/queries for
data pulls is beneficial.
Qualifications / Experience
 Education: Bachelor’s in Accounting/Finance/Commerce; MBA preferred.
 Experience: 15+ years in finance operations with proven team leadership;
strong track record in Accounts Payable operations and improvement
programs.
 Competencies: Stakeholder management, communication, coaching, datadriven
problem solving, and delivery in fastpaced environments.
 Preferred : Exposure to automation/RPA, Lean/Six Sigma Certificate.

experience

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