Benefits Associates- Client Facing (Must have excellent Comm Skills)

Essential Duties and Responsibilities
•  Serve as the primary benefit contact for clients during open enrollment 
•  Support sub-departments (underwriting, system operations, client relations, etc) with renewal preparation
•  Validate client benefit plans for accuracy and perform quality checks of benefits-related data prior to delivery
•  Provide guidance to ensure regulatory compliance
•  Present and deliver Client renewals with minimal oversight
•  Communicate and educate Client on all benefit offerings and products
•  Work directly with insurance carriers and vendors with specific plan questions
•  Advise employees on their options and help them navigate complex decisions about their benefits 
•  Review and provide various reports using internal tools to update progress of open enrollment
•  Review the accuracy of employee benefits data within HR information systems (HRIS)
•  Perform post open enrollment validation
•  Other tasks and duties assigned related to benefit administration

 

 

Knowledge, Skills, and Abilities
• Strong organizational, analytical, time management, and problem-solving skills
• Experience working with HRIS platforms and able to quickly learn new software systems
• High attention to detail 
• Ability to listen, understand, read, and communicate effectively both in writing and verbally in a professional environment
• Understand project scope, timelines, and milestones
• Experience leading others and project/task management
• Ability to de-escalate roadblocks using effective communication and best practices

 

PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company’s Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR’s Marketplace Partners.

Diversity, Equity and Inclusion Program/Affirmative Action Plan:
We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion.

Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about our roles but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for these open roles or other open roles. We particularly encourage applicants from traditionally under-represented groups as we seek to increase the diversity of our workforce and provide fair opportunities for all.

As a proud Equal Opportunity and Affirmative Action Employer, PrismHR encourages talent from all backgrounds to join our team. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.

The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

Privacy Policy: For information about how we collect and use your personal information, please see our privacy statement available at

PrismHR provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at PrismHR: View email address on prismhr.applytojob.com. Please indicate in the subject line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

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