Nice CxOne Developer - IVR Apps
Venolin Technology
Job Summary :We are seeking a skilled NICE CXone Engineer with 4-8 years of experience in designing, developing, and supporting contact center solutions on the NICE CXone platform. The ideal candidate will have strong expertise in Studio development, routing design, IVR solutions, analytics, reporting, and multi-channel customer engagement solutions. The role requires hands-on experience in implementation, troubleshooting, and production support of enterprise contact center environments.Key Responsibilities :- Design, develop, and maintain customer interaction workflows using NICE CXone Studio.- Develop Voice, IVR, and Multi-Channel contact center solutions on the NICE CXone platform.- Configure and administer NICE CXone platform components, including ACD and administration tools.- Design, develop, and troubleshoot routing solutions using NICE CXone and NICE CXone Studio.- Create and maintain operational and business reports while analyzing reporting requirements.- Architect customer routing strategies and implement scalable routing solutions.- Work with NICE CXone Framework, reporting, routing, and multi-channel components.- Utilize NICE CXone Analytics and Interactions modules to support business and operational objectives.- Diagnose and resolve routing and platform-related issues in production environments.- Participate in on-call support activities and ensure timely resolution of critical issues.- Collaborate with stakeholders to understand business requirements and deliver effective CX solutions.- Maintain documentation and follow platform development and support best practices.Required Skills & Experience :- 4 to 8 years of experience in NICE CXone development and support.- Hands-on expertise with NICE CXone Studio for Voice, IVR, and Multi-Channel development.- Strong experience with NICE CXone Administration and ACD configuration.- Experience developing and debugging routing solutions within NICE CXone.- Working knowledge of NICE CXone Framework, reporting, routing, and multi-channel components.- Experience with NICE CXone Analytics and Interactions.- Ability to design and architect customer routing solutions.- Strong troubleshooting and production support experience.- Excellent analytical and problem-solving skills.- Strong verbal and written communication skills with the ability to work effectively with customers and cross-functional teams. (ref:hirist.tech)
- ...technologies.- Should be familiar with visualization best practices and to develop user friendly reports.- Candidate should have experience working... ...- Knowledge on Fabric, Azure Data Factory, Data Lakes, Logic Apps.- Experience with Power BI security model, performance...Suggested
- Job Description : Job Title : Database DeveloperNotice : Immediate to 15 Days MaxWork Mode : HybridJob Type : FulltimeExperience : 5+ YearsJob Summary & Responsibilities :- Minimum 5+ Years of Experience in OLTP & OLAP Database design- Should have hands on exp on PostgreSQL,...SuggestedImmediate start
- Role : AI DeveloperLocation : VisakhapatnamJob Summary :We are looking to hire dynamic and motivated AI Developer to join our AI project team. The role will primarily involve opportunities to grow into automation responsibilities. 4+ years of experience with hands on experience...Suggested
- Job Title : SAP Datasphere and Native HANA DeveloperWork Location : Kolhapur, Hyderabad , Bangalore, Chennai, VisakhapatnamExperience : 5 to 9 yearsRequired Skills : Datasphere, Native HANA ,B4HANAResponsibilities :- 5 - 9 years on Datasphere,BW4HANA,Native HANA Modeling,Hands...Suggested
- ...Roles Design, develop, and maintain web applications using modern front-end and back-end technologies. Build responsive and user-friendly interfaces (UI/UX). Develop and integrate RESTful APIs and backend services. Work with databases to ensure efficient data storage...Suggested
- ...seeking a smart, analytically strong Full Stack Developer (5+ years exp.) to drive the design,... ...).- 2+ years hands-on building AI-powered apps, with strong grasp of GenAI, LLM APIs (OpenAI... ...problem-solving, and communication skills.Nice to Have :- Experience with test automation...
Rs 3 - 4 lakhs p.a.
...promotional activities in the assigned territory. 2. Generate leads, App downloads, registrations and sales through direct outreach and... ...Nursing Colleges, Hospitals, and Healthcare Institutions. 4. Develop and maintain relationships with Principals, Faculty, Students,...Immediate startRemote job- ...ELT processes, and data warehousing.Key Responsibilities:- Design, develop, and maintain scalable data pipelines using Python and GCP... ..., or a related field.- Relevant GCP certifications are preferred.Nice to Have:- Experience with Agile/Scrum methodologies.- Knowledge of...
- ...management experience.- Must have experience architecting, designing and developing web applications using C#, .Net Core, Entity Framework, SQL... ..., unit testing and Implementation of enterprise-scale apps.- Must have experience architecting, designing and developing Single...
- ..., CRM, ERP) and enterprise systems using APIs and Event Services.- Define cloud adoption strategies, leveraging Azure services such as App Services, Functions, Event Service Bus, Key Vault, and Azure DevOps.- Create RESTful APIs and ensure adherence to API design principles...
- ...early-stage resolutions to prevent migration to hard buckets 3. Field Collections & Risk Control ● Ensure strong field discipline (app usage, visit tracking, audit trails) ● Drive legal escalation for critical/high-risk cases ● Conduct audits to identify and mitigate...Full time
- ...embedded into real business operationsnot chatbot solutions.Key Responsibilities :- Build Agentic AI applications for business workflows.- Develop RAG-based applications using documents, PDFs, spreadsheets, ERP/CRM, and enterprise data.- Design AI copilots for business users.-...Full timeFor contractorsWork at officeRelocationFlexible hours
- ...assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations...Full timeLocal area
- ...negotiate with suppliers to secure competitive pricing, favorable terms, and high-quality products that meet organizational standards Develop and maintain strong, collaborative relationships with approved vendors and suppliers, ensuring transparent communication and mutual...
- ...closely with business stakeholders to gather requirements and translate them into functional specifications.- Collaborate with ABAP developers for enhancements, reports, forms, interfaces, user exits, BADIs, and custom developments.- Perform ABAP debugging to analyze issues,...Full timeHybrid workWork at officeImmediate start
- ...problem-solving, will be instrumental in protecting our guests' and employees' health and maintaining our organization's reputation. Develop, implement, and monitor comprehensive hygiene and sanitation management systems in accordance with FSSAI guidelines, international...Full timeLocal areaFlexible hours
- ...projects, systems, procedures, and policies. Maintains administrative workflow by studying processes, implementing cost reductions, and developing reporting procedures. Creates and revises systems and procedures by analyzing operating practices, analyzing utilization of...Work at office
- ...seeking an experienced SAP CPI Consultant with strong expertise in SAP Integration Suite (Cloud Platform Integration - CPI) to design, develop, and support integration solutions across SAP and non-SAP applications.Key Responsibilities : - Design, develop, deploy, and maintain...Immediate start
- ...debugging to analyze and resolve issues in standard and custom programs, user exits, BADIs, and enhancements- Work closely with ABAP developers to define functional specifications and validate technical solutions- Support interfaces, IDocs, and integration with external...
- ...assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations...Full timeWorldwide
- ...Responsibilities : Solution Design and Implementation : - Design and implement embedded BPC solutions to meet business requirements.- Develop and maintain planning models, including financial, sales, and operational planning.- Integrate BPC with SAP BW for data extraction...Work at officeFlexible hours
- ..., India. In this role, you will be responsible for driving revenue growth, building and mentoring a high-performing sales team, and developing strategic initiatives to expand our market presence. The ideal candidate will demonstrate exceptional leadership capabilities, a customer...Permanent employmentFull time
- ...SSIS for ETL processes.Responsibilities :- Design and implement data pipelines in Snowflake using T-SQL and SSIS for ETL operations.- Develop, test, and maintain ETL workflows to support data integration, transformation, and loading processes.- Optimize data extraction and...
- ...based on feedback and performance metrics. Skills Required Minimum 2+yrs of experience in B2B SAAS Software product sales. Develop new business through prospecting using a variety of lead generation methods Very strong in Presentation and demonstration...Immediate start
- ...world. This Position reports to: Sales Manager Your role and responsibilities In this role, you will have the opportunity to develop, implement, and manage the account strategy for local/ strategic accounts focused on share of wallet growth, profitability, and...Full timeLocal area
- Role : Senior AI EngineerAbout the Role : - Build AI-powered enterprise applications using Agentic AI and LLMs.- Develop AI solutions for real business workflows and process automation.- Design, build, deploy, and support production-ready AI applications.Key Responsibilities...Full timeWork at officeRelocation
- ...customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for sales opportunities. • Assists with managing and...Full timeContract workLocal area
- ...environments and collaborating closely with cross-functional teams to ensure high-quality mobile solutions.Key Responsibilities :- Design, develop, and execute mobile automation test scripts using Appium.- Build and maintain automation frameworks using Java and Selenium.- Perform...
- ...rigorous performance testing and bottleneck analysis using JMeter to ensure system stability and scalability under high-concurrency loads.- Develop and maintain automated API test suites to validate backend services, ensuring seamless integration and data integrity across...Hybrid workRemote job
Rs 15000 per month
...independently and follow instructions. Why Join Us: Structured learning and hands-on experience in project documentation. Opportunity to develop professional skills in engineering documentation and data management Skill(s) required MS-Excel MS-Office Earn certifications...Full timeFor contractorsTraineeshipImmediate start
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Nice CxOne Developer - IVR Apps. Be the first to apply!
