Business Analyst -Workday Payroll (US & Canada)

Business Analyst -Workday Payroll (US & Canada)

Position Description
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.

Job Title: SE/SSE

Position: Workday Business Application Analyst

Experience: 4- 7 Years

Category: Software Development/ Engineering

Shift: 1.00 PM-10.00 PM
Mode :5 Days WFO
Main location: Bangalore
Education Qualification: Bachelor's degree in computer science or related field or higher with minimum 3 years of relevant experience.
Position Description: We’re looking for a Workday Business Application Analyst to join our team in Bangalore
#LI-SK50

Your future duties and responsibilities
Roles & Responsibilities – Workday Payroll Consultant
Configure and support Workday Payroll modules for US and Canada, including earnings, deductions, taxes, retro calculations, payroll processing, and payroll-related business processes.
Perform end-to-end payroll processing activities, including validation, reconciliation, troubleshooting payroll discrepancies, and ensuring timely payroll completion.
Analyze and resolve payroll production issues, employee pay discrepancies, tax-related issues, and retroactive payroll adjustments.
Execute and manage EIB (Enterprise Interface Builder) loads ranging from simple to complex data uploads and corrections.
Monitor, troubleshoot, and support payroll integrations with upstream and downstream vendor systems, ensuring seamless data flow and issue resolution.
Handle day-to-day ticket and inbox management activities using tools such as Jira and ServiceNow while adhering to SLA timelines.
Create, manage, and track user stories, defects, enhancements, and tasks in Agile project environments using Jira.
Develop, customize, and maintain Workday standard and custom reports to support payroll operations, audits, reconciliations, and business reporting needs.
Collaborate with HR, Payroll, Finance, IT, and external vendors to gather requirements, provide functional solutions, and ensure smooth payroll operations.
Support payroll compliance activities for US and Canadian payroll regulations, tax updates, and statutory requirements.
Work closely with Time Tracking and Absence Management teams to ensure accurate payroll inputs and integration alignment.
Participate in Agile Pod ceremonies including sprint planning, backlog grooming, stand-ups, testing, and release activities.
Perform root cause analysis for recurring payroll and integration issues and recommend process improvements and automation opportunities.
Support testing activities including unit testing, regression testing, parallel payroll testing, and UAT for payroll enhancements and releases.
Maintain process documentation, knowledge articles, SOPs, and configuration documents related to payroll operations and support activities.

Required qualifications to be successful in this role
Must Have:
Minimum of 3–5 years of hands-on experience performing the following tasks in Workday:
• Workday Payroll configuration and support (US & Canada: earnings, deductions, taxes, retro, payroll processing)
• Payroll processing support, troubleshooting issues, and reconciliation of payrolls.
• Executing EIB loads (simple to complex)
• Monitoring and troubleshooting payroll integrations (upstream/downstream vendors)
• Inbox/ticket management (JIRA, ServiceNow)
• Creating and managing Stories/tasks in JIRA
• Developing and maintaining Workday reports (standard and custom)
Nice to Have:
• Workday Payroll certification
• Understanding of Workday Time Tracking and Absence Management and how this connects to payroll.
• Experience with US and Canadian payroll compliance
• Stakeholder management (HR, Payroll, IT)
• Experience working in Agile Pods

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.