GSA - Housekeeping

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Job Description

We're looking for a dedicated and detail-oriented Housekeeping Attendant to join our team in Mysuru, India. In this role, you'll play a vital part in creating a clean, welcoming, and safe environment for our guests. As a Housekeeping Attendant, you'll take pride in maintaining exceptional cleanliness standards while delivering personalized service that exceeds guest expectations. This position offers the opportunity to work in a collaborative, fast-paced environment where your attention to detail and customer-focused approach truly make a difference.

• Clean and prepare all assigned guest rooms to established standards, ensuring meticulous attention to detail
• Anticipate guest needs and take initiative to provide personalized touches that enhance their experience
• Maintain the cleanliness and orderliness of hallways, public areas, and back-of-house spaces throughout your shift
• Restock guest room amenities, linens, and supplies promptly and efficiently
• Report any maintenance issues, safety hazards, or damage to the appropriate department immediately
• Adhere strictly to all safety, sanitation, and health protocols while performing your duties
• Collaborate with team members and other departments to ensure smooth operations and guest satisfaction
• Respond promptly and professionally to guest requests and special requirements
• Assist with laundry duties as assigned, maintaining quality standards
• Protect guest privacy and handle personal belongings with discretion and respect
• Utilize property management systems and other tools to track tasks and communicate with team members
• Prioritize and manage multiple tasks effectively in a dynamic, guest-focused environment

Qualifications

• Warm, caring personality with a genuine commitment to guest service and satisfaction
• Previous housekeeping experience in a hotel, resort, or similar hospitality setting (preferred)
• Excellent organizational and time management skills with the ability to prioritize tasks effectively
• Strong attention to detail and unwavering commitment to maintaining high cleanliness standards
• Physical stamina and capability to perform tasks such as bending, lifting, pushing, and standing for extended periods
• Flexibility to work various shifts, including weekends, holidays, and early mornings as needed
• Proficiency in English with strong verbal and written communication skills; additional language skills are a plus
• Ability to work both independently and collaboratively as part of a cohesive team
• Comprehensive knowledge of cleaning products, equipment, and safety procedures
• Positive attitude, reliability, and punctuality with a demonstrated work ethic
• Discretion and respect for guest privacy and confidentiality
• Basic computer skills for using property management systems and other digital tools
• Willingness to learn and adapt to new cleaning technologies, procedures, and best practices
• Problem-solving mindset with the ability to handle challenges professionally and efficiently
• Physical fitness and good health to meet the physical demands of the role

Additional Information

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.