Customer Success Associate
Celoxis
Customer Success Associate
Start Date
Starts Immediately
CTC (ANNUAL)
Competitive salary Competitive salary
Experience
2 year(s)
2 year(s)
Apply By
Not Provided
Posted 1 week ago
Job
Be an early applicant
About the job
Job Title: Customer Success Associate
Location: Onsite Pune
Job Overview:
The ideal candidate will have Degree- BE/BCA/MCA, 2yrs+ of experience and excellent communication skills and join immediately.
Key Responsibilities:
- You'll answer challenging product queries of highly qualified customers from all around the world over chat, email, and phone.
- You'll engage in remote web sessions to troubleshoot technical issues at customers' end.
- You'll collaborate with product specialists to find creative solutions to customer business problems.
- You'll follow-up with customers to ensure their issues have been resolved to their satisfaction.
- You'll test the product and report malfunctions.
- You'll absorb pressure and keep calm.
Key Requirements:
- Bachelor's degree in Computer Science, Engineering, or a related field.
- Ability to communicate fluently in English.
- Excellent comprehension skills with the ability to read between the lines.
- Adaptability to work in shifts.
- A positive attitude and empathy.
- Meticulous, systematic and attention to detail.
- Extrasensory perception (ESP) to read customer minds is a plus.
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. have minimum 2 years of experience
Salary
Probation:
Duration:
Salary during probation:
After probation:
Annual CTC: Competitive salary
Number of openings
1
Editor’s note
Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.
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Vacancy posted 9 days ago
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