Senior Specialist Case Processing

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

• Performing triage and review for initial validity assessment of cases including spontaneous, health authority, Clinical Trial and literature cases. 
• Data entry into PV database  
• Initial ICSR assessment, if applicable 
• Evaluation of the need for expedited reporting to Health Authorities / partners of a client concerned, including reporting timelines 
• Preparation of standard reporting forms (e.g., CIOMS I / MedWatch Forms and XML files) 
• Preparation and sending of follow‐up requests 
• Submission of ICSRs to Health Authorities and partners of a client 
• Case completion / documentation 
• Conduct quality checks of Individual Case Safety Reports (ICSRs) and ensure quality assurance in accordance with project requirements, maintaining compliance with industry standards and best practices to enhance the integrity and reliability of safety data.
• The ICSR search/retrieval process from the EVWEB database and company/non-company assessment for cases.
• Allocation and cases workload management 
• Providing training of the system to the respective team members.
• Actively mentor and support new joiners by providing guidance on company processes, facilitating their integration into the team, and fostering a collaborative learning environment to enhance their professional development.
• Responsibilities will be assigned by the supervisor in accordance with process requirements.

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• Performing triage and review for initial validity assessment of cases including spontaneous, health authority, Clinical Trial and literature cases. 
• Data entry into PV database  
• Initial ICSR assessment, if applicable 
• Evaluation of the need for expedited reporting to Health Authorities / partners of a client concerned, including reporting timelines 
• Preparation of standard reporting forms (e.g., CIOMS I / MedWatch Forms and XML files) 
• Preparation and sending of follow‐up requests 
• Submission of ICSRs to Health Authorities and partners of a client 
• Case completion / documentation 
• Conduct quality checks of Individual Case Safety Reports (ICSRs) and ensure quality assurance in accordance with project requirements, maintaining compliance with industry standards and best practices to enhance the integrity and reliability of safety data.
• The ICSR search/retrieval process from the EVWEB database and company/non-company assessment for cases.
• Allocation and cases workload management 
• Providing training of the system to the respective team members.
• Actively mentor and support new joiners by providing guidance on company processes, facilitating their integration into the team, and fostering a collaborative learning environment to enhance their professional development.
• Responsibilities will be assigned by the supervisor in accordance with process requirements.

What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: PharmaLex India Private Limited

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call View phone number on swooped.co or email View email address on swooped.co . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned