Guest Relations Executive

Job Title: Guest Relationship Executive (GRE) Key Responsibilities: Conduct daily rounds of the Experience Center and ensure high standards of cleanliness and maintenance. Supervise housekeeping staff and report any damages or maintenance issues. Ensure all display units, lighting, and model apartments are in proper condition. Maintain inventory, track consumption, and raise requirements to avoid shortages/wastage. Welcome clients warmly, manage seating, and offer refreshments. Collect client details, coordinate with Sales, and update site visits in CRM (Salesforce). Job Title: Guest Relationship Executive (GRE) Location: Experience Center Key Responsibilities Facility & Experience Center Management Conduct daily rounds of the Experience Center starting from the main gate, following the prescribed checklist to ensure all areas are maintained. Maintain the highest standards of cleanliness across the Experience Center, including pantry and common areas. Supervise housekeeping staff and ensure timely completion of all cleaning activities. Ensure all equipment such as LED screens, TVs, promotional standees, lighting fixtures, and lamps are in proper working condition. Report any maintenance issues or damages to the Projects team for prompt resolution. Ensure display elements like scale models are clean, dust-free, and well-maintained. Monitor and ensure all lighting across the premises is functional. Maintain model apartment assets (kitchen, wardrobes, soft furnishings, etc.) in excellent condition at all times. Incident Management Report any damages, incidents, or accidents through the proper incident reporting system to management for necessary action. Inventory & Stock Management Track consumption of supplies and maintain an updated inventory sheet. Share