Lead Associate Transactional Quality Pune Weikfield REF98758L
Rs 0.99 lakh p.a.WNS Global Services
Required Skills Audit Exp 2 To 3 years
Role IC
Shift Timing UK Shift (1 PM To 10 PM) & (2 PM to 11 PM) Mon to Fri Work from Office
Job Description:
Process: Transactional Quality Evaluation Parameters: Assistant Manager - Quality - Pune Total Work Experience (in years): 5-7
Conduct process documentation as per ISO standards Conduct & review sampling strategy in the team Conduct root cause analysis for process improvements Conduct MSA as per schedule.
Drive & conduct process compliance Drive & conduct audits (pre-post duties) Conduct base lining & analyze CTQs Conduct measurement system analysis.
Drive brainwave initiative in the team Conduct quality related trainings Team-up with BBs / QAMs to be a co-facilitator of projects/initiatives Drive open forums/best practice sharing sessions Successfully complete ISO training.
Working on the product & helping the team to achieve deadlines.
Provide timely reports updates and system entries as required by the internal and external management. Understand and abide by the importance of discipline punctuality & protocol.
Qualifications :
/ MBA Finance
Remote Work :
No
Employment Type :
Full-time
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