Integrated Logistics Customer Onboarding - Configuration Specialist

It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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The OTM Configuration Specialist is responsible for hands-on system configuration to support Customer Onboarding and RUN activities. Working closely with the Configuration Lead, you will deliver accurate, timely, and well-documented configurations while collaborating with internal and external teams.

How you create impact

• Configure OTM modules including order management, shipment planning, rates, and automation rules
• Set up user roles, screens, and domain configurations based on defined standards
• Perform unit testing and support SIT/UAT by resolving configuration-related issues
• Maintain clear documentation, audit trails, and updates in tools such as JIRA and Monday.com
• Collaborate with Configuration Leads, Solution teams, and subcontractors to resolve dependencies
• Contribute to process improvements and maintain knowledge of OTM capabilities

What we would like you to bring

• 6+ years of hands-on experience in OTM configuration
• Strong understanding of OTM data structures and process flows
• Experience in configuration-driven project environments preferred
• Good analytical skills; SQL knowledge is a plus
• Detail-oriented with strong documentation discipline
• Strong communication and problem-solving skills
• Hybrid working environment 

What's in it for you

At Kuehne+Nagel, you’ll be part of a global logistics leader that believes in creating real impact—on business, on customers, and on careers. Here’s what you can look forward to:

• Global Exposure: Step into a world of international opportunities with a presence in 100+ countries
• People-Centric Culture: Join a team where your voice matters and people genuinely care
• Learning & Development: Grow with us—personally and professionally—through world-class training and career pathways
• Innovation & Sustainability: Be part of a future-focused company driving real change in logistics and the planet
• Rewards & Recognition: Get rewarded for your passion, performance, and potential
• Stability with Agility: Enjoy the best of both worlds—a trusted global brand with a startup spirit

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.