Front Office Executive

Located near the banks of the Cooum River in the Egmore district, the Radisson Blu Hotel Chennai City Centre provides an elegant choice in the center of the city. Many businesses, banks, and government offices are within a few kilometers of the hotel, and it’s a short drive to technical hubs like TIDEL Park. Approximately 18 kilometers away, Chennai International Airport (MAA) offer easy commutes to and from the area. After a demanding day in the state capital, enjoy a refreshing swim in the hotel’s indoor pool or book an appointment at our on-site Chakra Spa for a relaxing massage. We also offer a well-equipped fitness center to keep you energized for meetings at our spacious conference venue. In the evening, you can socialize with friends or colleagues in the bar or discotheque or savor a delicious meal in one of our two restaurants. Retreat from the urban bustle in our restful accommodations with modern amenities like free Wi-Fi and flat-screen TVs with mirror casting. You can stay focused at the well-appointed workstation, and you can enjoy a coffee or tea thanks to the in-room facilities. The Radisson Blu in Chennai offers incredible event facilities spanning more than 11,000 square feet, capable of comfortably hosting up to 900 guests. Perfect for all types of events, from conferences to wedding receptions, our flexible facilities include a business center, pre-function areas, and two private office rooms with secretarial services. For a successful event, take advantage of audiovisual equipment, free Wi-Fi, and catering services. Our two on-site restaurants offer varied menu options to satisfy any craving. Enjoy an international buffet and à la carte dishes at Oasis, or try an array of vegetarian and meat specialties from across India at The Great Kabab Factory. Stop by our 24-hour café whenever you want a fresh cup of coffee, and socialize in our elegant Winchester Bar when you’re ready to unwind.

Radisson Blu Hotel Chennai City Centre is hiring an energetic, passionate, and experienced candidate for the position of Front Office Executive.

Duties and Responsibilities of Front Office Executive.

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments

Requirements and skills

• Work experience as a front office executive, Receptionist or similar role
• Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
• Understanding of how travel planning websites operate, like Booking and TripAdvisor
• Customer service attitude
• Excellent communication and organizational skills.