Head of Engineering - Technology, Delivery & Business Growth

Role Overview

Abel Techsoft Pvt. Ltd. is seeking an experienced, strategic, and business-oriented Head of Engineering – Technology, Delivery & Business Growth to lead engineering operations, technology strategy, software delivery, and technical business growth initiatives.

This senior leadership position requires a strong combination of technical expertise, people management, delivery ownership, operational excellence, and commercial awareness.

The role involves managing cross-functional engineering teams, overseeing multiple client engagements, ensuring high-quality and cost-effective software delivery, strengthening client relationships, and contributing to business growth through technology consulting, solution engineering, and technical pre-sales.

The ideal candidate will be a hands-on technology leader capable of translating business objectives into scalable engineering solutions while building a high-performing, accountable, and growth-oriented engineering organization.

Key Roles & Responsibilities

1. Engineering Leadership & Team Management

• Lead, mentor, and develop engineering managers, architects, technical leads, software developers, QA engineers, and other technology professionals.
  

• Build and scale high-performing engineering teams with clearly defined roles, responsibilities, and performance expectations.
  

• Drive workforce planning, recruitment, capability development, performance management, and succession planning.
  

• Establish engineering governance, technical standards, best practices, and a culture of ownership, accountability, innovation, and continuous improvement.
  

2. Technology Strategy & Solution Architecture

• Define and execute technology strategies aligned with organizational goals, client requirements, and business growth objectives.
  

• Lead solution architecture, technology evaluation, design reviews, and critical technical decisions.
  

• Oversee the development of secure, scalable, maintainable, cloud-native, AI-enabled, and enterprise-grade software solutions.
  

• Establish best practices across software development, DevOps, CI/CD, automated testing, security, application performance, and technical documentation.
  

• Identify emerging technologies and opportunities for modernization, automation, AI integration, and engineering innovation.
  

3. Project Delivery & Operational Excellence

• Own end-to-end delivery of multiple software development, modernization, integration, maintenance, and managed technology services engagements.
  

• Ensure projects are delivered within agreed scope, timelines, budgets, quality standards, and service-level commitments.
  

• Oversee delivery planning, effort estimation, prioritization, resource allocation, execution, risk management, and stakeholder communication.
  

• Establish delivery governance, project reporting, engineering metrics, and escalation management processes.
  

• Improve delivery predictability, engineering productivity, software quality, resource utilization, and operational efficiency.
  

• Drive effective adoption of Agile, Scrum, Kanban, and other suitable software delivery methodologies.
  

4. Business Growth & Technical Pre-Sales

• Collaborate with business development and sales teams to identify, evaluate, and pursue new technology services opportunities.
  

• Lead technical discovery sessions, solution discussions, feasibility assessments, architecture presentations, and pre-sales consultations.
  

• Contribute to proposals, statements of work (SOW), technical estimations, resource plans, implementation roadmaps, and commercial discussions.
  

• Identify opportunities for account expansion, cross-selling, upselling, and long-term client partnerships.
  

• Develop reusable engineering capabilities, delivery frameworks, technical accelerators, and service offerings that support business growth.
  

• Align engineering capacity, technical investments, and service delivery capabilities with organizational revenue and profitability goals.
  

5. Client & Stakeholder Management

• Serve as a senior technology and delivery partner for strategic clients and key customer engagements.
  

• Build and maintain relationships with clients, product teams, business stakeholders, and internal leadership.
  

• Ensure alignment between business expectations, solution architecture, delivery commitments, and customer outcomes.
  

• Lead technical discussions, project reviews, customer escalations, and delivery governance meetings.
  

• Promote customer satisfaction, transparency, proactive communication, and long-term engagement.
  

6. Resource, Financial & Performance Management

• Oversee engineering budgets, resource planning, team capacity, allocation, and utilization across client engagements.
  

• Monitor delivery costs, project profitability, engineering productivity, and operational performance.
  

• Improve utilization and efficiency without compromising quality, employee development, or customer commitments.
  

• Establish measurable KPIs and regular performance reviews across teams and delivery portfolios.
  

• Support strategic hiring, capability investments, technology planning, and operational forecasting.
  

Key Goals & Expected Outcomes

• Build a scalable, technically strong, accountable, and high-performing engineering organization.
  

• Achieve consistent, predictable, and high-quality software delivery across multiple client engagements.
  

• Improve engineering productivity, resource utilization, delivery efficiency, and project profitability.
  

• Strengthen technology architecture, engineering governance, application security, and software quality.
  

• Improve customer satisfaction, client retention, and successful delivery of strategic engagements.
  

• Support new business acquisition and account growth through technical consulting, pre-sales, and solution engineering.
  

• Accelerate the adoption of cloud-native technologies, AI integration, automation, and modern engineering practices.
  

• Establish a culture of ownership, learning, collaboration, innovation, and continuous improvement.
  

Requirements

Required Qualifications & Experience

• Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent practical experience.
  

• Significant professional experience in software engineering, including demonstrated leadership experience in engineering management, technology delivery, or technical leadership roles.
  

• Proven experience leading engineering teams, technical leads, architects, and cross-functional software development teams.
  

• Demonstrated experience managing multiple concurrent software projects, client engagements, or technology service delivery portfolios.
  

• Strong technical background in software development, system design, solution architecture, and enterprise application engineering.
  

• Experience with end-to-end software delivery, including requirements analysis, technical estimation, planning, development, testing, deployment, and maintenance.
  

• Experience in technology strategy, architectural decision-making, technical governance, and engineering process improvement.
  

• Proven ability to manage project timelines, scope, resources, risks, customer expectations, and delivery commitments.
  

• Experience with Agile software delivery practices, engineering performance metrics, and delivery governance.
  

• Understanding of commercial aspects of technology delivery, including resource utilization, delivery costing, project budgets, and profitability.
  

• Experience interacting directly with clients, senior stakeholders, and business leadership.
  

Required Technical Skills

• Software Engineering & Software Development Lifecycle (SDLC)
  

• Solution Architecture, System Design & Enterprise Application Architecture
  

• Cloud Computing & Cloud-Native Application Development
  

• Microservices Architecture, REST APIs & System Integration
  

• DevOps, CI/CD & Release Management
  

• Agile, Scrum & Kanban Methodologies
  

• Software Quality Engineering, Test Automation & Application Security
  

• Database Design, Application Performance & Scalability
  

• Software Project Management & Delivery Governance
  

• Technical Estimation, Resource Planning & Risk Management
  

• Digital Transformation & Application Modernization
  

• AI Integration, Automation & Emerging Technology Evaluation
  

Required Leadership & Business Skills

• Engineering Management & Technical Leadership
  

• Team Building, People Management & Mentoring
  

• Strategic Planning & Technology Roadmap Development
  

• Multi-Project Delivery & Operational Management
  

• Client Relationship & Stakeholder Management
  

• Technical Consulting & Solution Engineering
  

• Business Development Support & Technical Pre-Sales
  

• Problem-Solving, Analytical Thinking & Decision-Making
  

• Communication, Presentation & Negotiation
  

• Resource Optimization, Cost Management & Commercial Awareness
  

• Cross-Functional Collaboration & Conflict Resolution
  

• Performance Management, Accountability & Continuous Improvement
  

Preferred Qualifications & Experience

• Prior leadership experience in an IT services, technology consulting, software outsourcing, or multi-client software development organization.
  

• Experience building, scaling, and managing engineering departments or multiple technology delivery teams.
  

• Experience managing dedicated development teams, staff augmentation engagements, outsourced IT teams, or managed technology services.
  

• Hands-on technical background in Microsoft technologies, particularly .NET, C#, ASP.NET Core, Microsoft Azure, and related enterprise application frameworks.
  

• Exposure to modern frontend technologies, mobile application development, API ecosystems, and distributed systems.
  

• Experience architecting or managing cloud-native, enterprise SaaS, AI-enabled, and digital transformation solutions.
  

• Familiarity with Azure DevOps, GitHub, CI/CD pipelines, automated testing, observability, and software security practices.
  

• Experience in technical pre-sales, proposal preparation, solution presentations, client acquisition, and strategic account expansion.
  

• Experience managing international clients, distributed engineering teams, or cross-geographical delivery models.
  

• Working knowledge of project profitability, resource utilization, delivery margins, and engineering financial management.
  

• Professional certifications in Microsoft Azure, AWS, software architecture, Agile, Scrum, PMP, or related disciplines are advantageous.
  

Key Personal Attributes

• Strong ownership mindset with accountability for engineering, delivery, and business outcomes.
  

• Ability to balance hands-on technical understanding with strategic leadership and operational execution.
  

• Customer-centric and commercially aware approach to technology decision-making.
  

• Ability to manage ambiguity, competing priorities, delivery pressure, and complex stakeholder expectations.
  

• Strong interpersonal skills with the ability to influence, mentor, negotiate, and build trusted relationships.
  

• Proactive, adaptable, solution-oriented, and committed to continuous learning.
  

• Demonstrated integrity, sound judgment, professional maturity, and a results-driven leadership approach.