Office Administrator

Company: Zithara.AI
Employment Type: Full-Time
Experience: 1–3 Years
Location: Hyderabad
Work Mode: On-site

Company Description

At Zithara.AI, we empower jewellery retailers to build stronger customer relationships and grow their businesses through AI-powered customer intelligence solutions. Our platform helps retailers improve customer engagement, increase repeat sales, recover lost leads, identify high-value customers, and run personalised marketing campaigns.

Job Summary

We are looking for an organised, proactive, and responsible Administration Executive to manage daily office operations, coordinate employee activities, support company events, and assist with sales coordination and business operations. The ideal candidate should have strong communication, follow-up, and organisational skills, along with the ability to coordinate across teams and support business activities.

Key Responsibilities

1. Office Administration & Operations

• Manage daily office operations, office supplies, equipment, and administrative records.

• Coordinate office maintenance, internet connectivity, and other facility requirements.

• Maintain a well-organised workplace and support day-to-day management activities.

2. Sales Coordination & Support

• Coordinate with the sales team to track leads, client interactions, and follow-up activities.

• Assist in scheduling client meetings, product demonstrations, and sales discussions with jewellery retailers.

• Follow up with potential customers through calls, emails, and other communication channels as required.

• Maintain lead trackers and update the status of prospects, meetings, and ongoing sales opportunities.

• Coordinate with the sales team to ensure timely follow-ups and smooth communication with prospective clients.

3. Event Planning & Coordination

• Assist in organising company events, team activities, celebrations, and employee engagement initiatives.

• Coordinate venues, vendors, catering, and other event-related arrangements.

4. Employee & Management Support

• Assist with employee onboarding, joining formalities, and documentation.

• Coordinate meetings, appointments, and internal communication.

• Follow up on assigned tasks and support management with day-to-day operational requirements.

Skills & Requirements

• Bachelor's degree in any discipline; Business Administration or a related field is preferred.

• 1–3 years of experience in administration, office management, sales coordination, or a similar role.

• Excellent written and verbal communication skills.

• Proficiency in MS Office and Google Workspace.

• Strong organisational, multitasking, and time-management skills.

• Good coordination, follow-up, and problem-solving abilities.

• Ability to communicate professionally with clients, vendors, and internal teams.

• Experience with CRM tools, lead management, or sales tracking is an advantage.

• Proactive attitude, attention to detail, and willingness to take ownership of responsibilities.