Senior Strategic Sourcing Manager

About the team

Zillow Group is a strategic, mission-driven organization focused on delivering exceptional experiences and measurable outcomes. Our work spans cross-functional partnership, scalable programs and operational excellence in support of Zillow’s mission. We bring deep experience working across diverse teams in a dynamic, high-growth environment, balancing strategic thinking with hands-on execution to drive meaningful business impact. We are seeking an experienced professional to support our workforce expansion in India.

About the role

As a Sr Sourcing Manager, you will lead the development and execution of complex sourcing strategies for high-impact categories, managing significant spend and supplier relationships, collaborating with executive leadership and cross-functional teams to deliver value with strategic suppliers, drive innovation, and ensure alignment with Zillow’s business goals. Your responsibilities include leading sourcing projects, mentoring team members, and championing process improvements and supplier sustainability initiatives. By applying advanced sourcing knowledge and building strong partnerships with internal and external stakeholders, you will drive significant cost savings, supplier innovation, and risk mitigation for Zillow. Your ability to lead complex negotiations, manage large-scale projects, and influence executive decision-making will position Zillow as a leader in sourcing. Through your ability to analyze complex data, influence executive decision-making, and champion best practices, you will directly contribute to Zillow’s growth, innovation, and competitive advantage.

• Daily sourcing activities including contract negotiation, market research and supplier relationship management (SRM).

• Build relationships with suppliers to encourage innovation, and create structured agreements that optimize value and manage enterprise risk.

• Engage with business units to align on supplier strategy, and build effective plans to add new value.

• Drive the Negotiation Planning Process, including facilitating the Negotiation Planning kickoff meetings, coordinating updates on those negotiations at periodic intervals ensuring all stakeholders and leaders are up to date on Negotiation Status, Risks, Blockers, and Escalations required well ahead of renewals or new purchase decisions.

• Drive contract negotiations and engage appropriate team members, including Legal, Business Leadership, Strategic Sourcing, Financial Planning & Analysis (FP&A), Workforce Management, Procure to Pay and Strategic Operations, to propel successful partnerships and operational efficiency.

• Work with our Finance team to review, optimize, consolidate, and calibrate sourcing and procurement strategy to align with overall company objectives, and budgets

• Develop and implement standard supplier agreements and relevant amendments, supplier management best practices, and sourcing practices in the professional services area.

• Lead sourcing requests and events (complex and commodity), i.e. RFx’s, lead negotiations, facilitate contracting, and manage supplier relationships throughout sourcing requests or events. ($25M+ in annual total contract value)

• Lead sourcing requests and events (complex and commodity), i.e. RFx’s, lead negotiations, facilitate contracting, and manage supplier relationships throughout sourcing requests or events. ($50M+ in annual total contract value)

• Research and identify savings and supplier optimization opportunities within Zillow’s current and future services needs while considering risk, overall supplier mix and opportunities to invest in innovative supplier capabilities.

• Collaborate with our Supplier Management team on Supplier Business Reviews, Scorecarding, Supplier Qualification, and Onboarding 

• Be a knowledgeable and reliable resource to provide information and guidance to our business stakeholders as a strategic sourcing advisor.

• Align with and report to your business partners on long term goals and objectives using baselines and metrics by hosting monthly/quarterly internal procurement deal roadmap reviews.

• Cultivate positive relationships at all levels across the business, from Senior or Executive Leadership to Individual Contributors to find strategic third party solutions. 

• Present across, and up through executive leadership on findings, strategies, solutions, successes, takeaways, metrics, and progress.

• When M&A occurs, be a key point for Sourcing and PFS on M+A workstreams within your book of business, supporting integration and onboarding of key Suppliers.

• Apply data analysis and comprehensive anecdotal feedback to evaluate the impact of new models on suppliersSupplier, customers, and Zillow Group.

• Excel in data-driven communications and recommendations, both internally and with suppliers 

• Educate stakeholders and suppliers on policy and guideline compliance.

• Mentoring junior team members with difficult deals and standard methodologies.

This role has been categorized as an Office position. “Office” employees regularly work at the Zillow India office for approximately 80 to 100 percent of their time each month. Employees must live within a reasonable commuting distance of the office. Zillow has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute.

In addition to a competitive base pay, employees in this role are eligible for incentive compensation subject to applicable laws and relevant Zillow policies. Actual amounts will vary depending on experience, performance and location.

Who you are

• Required

  • 7+ years of progressively responsible related experience in similar strategic sourcing/procurement role, with a strong understanding of technology, marketing, outsourcing services, complex consulting/advisory services, and/or related agreements.

  • Excellent negotiation skills, with a demonstrable track-record of high performance in sourcing activities.

  • Proficiency with sourcing and contract management software solutions.

  • Ability to flex to changing priorities, learn on the fly, and pick up ad-hoc sourcing work when needed.

  • Desire to dig deep to understand total cost of ownership (TCO), root causes, and systemic problems/opportunities

  • Resourceful and able to successfully balance multiple priorities and meet timelines

  • Must possess excellent process management mind-set; extensive experience developing and running sophisticated source selection processes (eg RFPs, RFQs, auctions)

  • Ability to influence partners through presentations and communications to advance initiatives to desired outcomes

  • Strong organizational, customer service and interaction skills, along with outstanding verbal and written communications; possesses the ability to communicate complex concepts clearly and persuasively across different audiences and varying leadership levels

  • Ability to demonstrate a sense of urgency and attention to detail

  • Ask “why” a lot, be curious, and a problem solver

• Preferred

  • Demonstrated experience leading indirect sourcing strategies for People/HR organizations, including Talent, Total Rewards, People Operations, Learning & Development, and DEI, with ownership of complex, high-impact spend portfolios.

  • Deep experience sourcing, negotiating, and managing enterprise-scale People/HR technology solutions, including HCM, ATS, LMS, payroll, benefits administration, performance management, and adjacent People Tech ecosystems.

  • Demonstrated experience preparing and delivering executive-level presentations, including sourcing strategies, business cases, savings narratives, risk assessments, and supplier recommendations, with the ability to influence senior and executive leadership decision-making.

  • Proven experience leading Executive Business Reviews (EBRs) and senior stakeholder forums with strategic suppliers, driving alignment on performance, roadmap priorities, innovation, financial outcomes, and continuous improvement initiatives.

  • Proven ability to act as a strategic consultant to senior People/HR and People Technology leadership, advising on supplier strategy, market dynamics, operating models, cost optimization, and long-term workforce enablement.

  • Track record of partnering with executive-level People and Technology stakeholders to translate workforce and business strategy into scalable sourcing approaches, optimized supplier portfolios, and measurable business outcomes.

  • Experience driving complex, cross-functional People/HR sourcing initiatives that require strong change management, executive influence, and alignment across Finance, Legal, Technology, and Procurement.

  • Bachelor's degree or equivalent, in Data Analysis, Supply Chain Management, Accounting, Engineering, or Business Administration preferred. An equivalent combination of related education and experience may be substituted for the above stated minimums excluding High School Diploma, GED, Licenses, or Certifications.

  • Preferred certifications include Lean Six Sigma, Project Management Professional (PMP), Certified Sourcing Professional (CSP), Certified Professional in Supply Management (CPSM), Certified Purchasing Manager (CPM), ITIL, APICS, and certifications from the Project Management Institute (PMI).

  • Preference for candidates with sourcing and negotiation experience in banking or regulatory environments, specifically the mortgage and title & escrow lines of business.

  • Knowledge of Procurement tools like ZIP, Workday Strategic Management, etc and implementation/change management of these tools.

  • Strong Tableau, Excel, or PowerBI proficiency with advanced data analytics and reporting experience is preferred.

Get to know us

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. 

As the most-visited real estate platform in the U.S., Zillow helps millions of customers navigate buying, selling, financing, and renting with greater ease and confidence. Our teams in India play a critical role in building and scaling the technology, products, and operations that power this experience.

Whether you’re working in tech, operations, or shared services, you’ll collaborate with global partners to solve meaningful problems and help more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the U.S.. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, maternity status, HIV status, or veteran status. Reasonable accommodations will be provided to candidates with disabilities, in accordance with applicable policies.