Senior Director, HRIS

Overview

IGT is seeking a Senior Director, HRIS to lead the delivery, optimization, governance, and support of global HR technology solutions across the People & Culture (P&C) organization. This role is responsible for leading the HRIS function, driving continuous improvement of HR systems, supporting post-merger technology integration activities, and delivering scalable solutions that enable an efficient and data-driven P&C organization.

The Senior Director, HRIS partners closely with P&C, Information Technology (IT), Payroll, Benefits, Finance, and business leaders to execute the HR technology roadmap and support key business initiatives. Serving as a critical liaison between HR and IT, this role ensures HR technology solutions align with business requirements, enterprise standards, security requirements, data governance practices, and operational objectives.

The ideal candidate combines strong HR technology leadership with deep functional knowledge of SAP SuccessFactors configuration, module capabilities, reporting tools, and integrations. While not expected to perform system configuration directly, this leader must possess sufficient technical expertise to evaluate solution options, guide the HRIS team, and partner effectively with IT to deliver scalable, secure, and sustainable HR technology solutions. The successful candidate will be able to challenge vendor recommendations, assess technical trade-offs, and ensure best-practice solutions are implemented across the HR technology landscape.

Responsibilities

HRIS Leadership & Governance

• Lead the global HRIS function, including system administration, support, enhancements, governance, and continuous improvement.
• Partner with People Operations and Information Technology to execute the HR technology roadmap and support business transformation initiatives.
• Establish and maintain governance standards for HR systems, including configuration, workflows, integrations, security, and data management.
• Manage the prioritization and delivery of HR technology enhancements and projects aligned with business priorities.
• Support post-merger HR systems integration and harmonization efforts.
• Build and manage relationships with HR technology vendors, implementation partners, and service providers.

SuccessFactors Leadership & Optimization

• Serve as the functional subject matter expert for SAP SuccessFactors, including module capabilities, configuration options, reporting tools, and best practices.
• Provide guidance on solution design, configuration approaches, and system enhancements across SuccessFactors modules.
• Drive continuous optimization of HR technology solutions through process improvement, workflow automation, and self-service capabilities.
• Partner closely with IT to ensure system integrations, enhancements, and architecture decisions are scalable, secure, and sustainable.
• Evaluate and challenge vendor and consultant recommendations to ensure alignment with business needs and best practices.

Data Quality, Governance & Audit Readiness

• Establish and maintain standards, controls, and governance processes to ensure HR data quality, consistency, and integrity across HR systems.
• Ensure enterprise-wide compliance, audit readiness, security controls, and adherence to data governance standards.
• Partner with IT to oversee role-based security, data access controls, and employee data management practices, ensuring compliance with company policies, regulatory requirements, and security standards.
• Develop and monitor data quality metrics and remediation processes to proactively identify and resolve issues.
• Partner with IT, Payroll, and reporting teams to support reliable data structures and system integrity.
• Support internal and external audits related to HR systems, controls, and employee data.

Program & Project Delivery

• Lead HRIS projects, upgrades, releases, implementations, and system enhancements.
• Establish strong project management, testing, release management, and change control practices.
• Manage project risks, dependencies, and stakeholder communications to ensure successful delivery and adoption.
• Drive operational excellence through continuous improvement and effective governance practices.

People Leadership

• Lead and develop a global HRIS organization, including managers, analysts, project resources, and external partners.
• Build team capability in HR technology, systems governance, and operational excellence.
• Foster a culture of accountability, collaboration, customer service, and continuous improvement.
• Coach and develop team members to support organizational growth and succession planning.

Qualifications

• Bachelor's degree in Human Resources, Information Systems, Business Administration, Computer Science, or a related field; Master's degree preferred.
• 10+ years of progressive experience leading HRIS, HR technology, or enterprise HR systems functions in global organizations.
• Deep expertise in SAP SuccessFactors, including Employee Central and multiple additional modules, with strong knowledge of configuration, security, reporting, integrations, and system architecture.
• Experience leading HR technology implementations, upgrades, optimization efforts, and transformation initiatives.
• Strong understanding of HR data governance, security controls, compliance requirements, and audit readiness.
• Demonstrated success partnering with Information Technology teams to deliver scalable and secure HR technology solutions.
• Experience leading and developing HRIS teams, managing vendors, and driving cross-functional initiatives.
• Strong communication, stakeholder management, and problem-solving skills with the ability to balance strategic priorities and operational execution.

Key Competencies:

HR Technology & SuccessFactors Expertise

• Enterprise HR technology leadership
• SAP SuccessFactors solution architecture and module expertise
• SuccessFactors configuration and design knowledge
• HR technology product knowledge and solution evaluation
• HR systems integration and ecosystem management
• SuccessFactors reporting and data management

Leadership & Collaboration           

• Team leadership and capability development
• Cross-functional partnership and collaboration
• HR and Information Technology partnership leadership
• Stakeholder management and influence
• Vendor and implementation partner management

Operational Excellence

• Process optimization and digital enablement
• HR data governance, quality, and audit readiness
• Security, controls, and compliance management
• Project and program management
• Change management and adoption leadership
• Operational excellence and delivery focus

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