Principal Technical Architect - Appian Platform

Role Overview:The Principal Technical Architect (Appian Platform) will lead architecture, scalability, and performance tuning for our core systems, including Appian Cloud, TCS BaNCS, and Gencon. You will oversee a team of 7 internal developers and 20+ vendor engineers in a fully in-office environment.Key Responsibilities:Architecture, Scalability & Performance Tuning:- Design scalable solutions using Appian Cloud and Data Fabric architecture.- Remove performance bottlenecks in complex claims workflows and processes.- Build highly configurable systems using business rules to minimize hardcoding.- Lead build vs. buy evaluations for new feature requests and plugins.- Optimize database queries and views interfacing with core legacy platforms.Quality, Security & Governance:- Enforce zero-tolerance policies for security vulnerabilities and code defects.- Establish strict guardrails for internal teams and vendor deliverables.- Conduct rigorous reviews of Appian Cloud security configurations and access controls.- Audit integration points ensuring secure data transmission across all systems.Integration & Backlog Liquidation:- Architect seamless integrations between Appian Cloud, TCS BaNCS, and Gencon.- Utilize web services (REST/SOAP) to sync real-time claims data.- Restructure business backlog into scalable, modular releases.- Accelerate deployment cycles using native Appian Cloud CI/CD pipelines.In-Office Leadership & Vendor Oversight:- Provide side-by-side mentorship to the 7 internal in-office developers.- Manage vendor delivery quality (20+ Dev/QA) through strict KPIs.- Collaborate in person with claims business heads and engineering peers.Required Experience & Qualifications:Certifications:- Appian Certified Lead Architect (L3) is highly preferred.- Appian Certified Senior Developer (L2) is mandatory.Professional Experience:- 10+ years in enterprise software architecture and development.- 4+ years acting as a hands-on Appian Architect.- Core Insurance experience with claims workflows is preferred.- Proven track record integrating with high volume and high availability external systems.Technical Competencies:- Appian Cloud expertise including Cloud security, VPN setups, and environments.- Advanced Integration skills for legacy core system synchronization.- Performance diagnostics using Appian Health Check and performance logs.- Architectural evaluation methodologies for strategic build vs. buy decisions.Key Performance Indicators (KPIs):- System Performance: Reduction in process latency and API timeout errors.- Security & Compliance: Zero high/critical findings in application security audits.- Backlog Reduction: Clear downward trajectory of CR backlog.- Vendor Pass Rate: Percentage of vendor code passing initial QA without rework. (ref:hirist.tech)