CDM Smith - Intermediate IT Infrastructure Specialist

Role Overview : - Supports the planning and implementation of enterprise server, storage, and application infrastructure projects including installations, modifications, and upgrades.- Researches best practices and collaborates with internal resources to propose and implement optimal designs for different physical, virtual, and cloud platforms.- Advises on the development and management of internal systems to achieve proper security, network availability, optimal storage capability, and other functionality.- Hires and supervises sub-contractors as needed to complete relocations.- Performs automation of workloads to improve performance, reduce costs, reduce maintenance of servers and storage devices, and to help improve self-service capabilities.- Develops scripts across various physical, virtual, and cloud platforms to, for example, improve the consistency of infrastructure systems, monitor for and respond to routine issues, maintain healthy backups of data, and other automation functions.- Monitors server, storage, and application performance, tracks metrics, and collects and analyzes logs.- Remediates problem situations as needed.- May escalate some cloud-based problems.- Maintains detailed documentation of physical, virtual, and cloud-based enterprise technology, server, storage, application, and security best practices.- Maintains detailed inventory of available resources for relocation projects and prepares orders for additional items as required.- Performs other duties as required.Skills and Abilities : - Intermediate knowledge of routing, switching, Virtual Private Networks (VPN), firewalls, load balancing, subnetting, and other entry-level networking skills.- Intermediate knowledge of Structured Query Language (SQL) and/or Oracle databases.- Knowledge of physical and virtual/cloud storage capabilities, the ability to optimize disk performance, and the experience to protect or recover data.- Intermediate background and hands-on experience with physical and virtual/cloud systems technology.- Intermediate background with Microsoft Windows server products and hands-on experience supporting an Active Directory environment.- Basic knowledge and experience supporting Linux.- Strong interpersonal and customer service skills.- Excellent verbal and written communication and organizational skills.Requirements : - Bachelor's Degree (Equivalent additional directly related experience will be considered in lieu of a degree).- 3 - 5 years of relevant experience.- Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. (ref:hirist.tech)