Contract Specialist

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Skills and Competencies

• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency.
• Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use.
• Highly organized with the ability to multitask and prioritize effectively in a fast-paced, deadline-driven environment.
• Extremely detail-oriented with strong analytical and problem-solving skills.
• Strong teamwork and customer service orientation, with a proactive and responsive approach to issue identification and resolution.
• Excellent verbal and written communication skills with the ability to build effective working relationships across teams.Demonstrates sound judgment and discretion in problem-solving and issue escalation.
• Proficient in Microsoft Word, Outlook, Excel, and PowerPoint; experience with Salesforce CRM and/or Apttus is strongly preferred.

Education

• Bachelor’s degree or equivalent first-level degree in finance, business administration, information systems, management, or a related field.

Responsibilities

• Manage the full contract lifecycle for renewals and new business, serving as the primary point of contact for contract strategy, drafting, and execution.
• Participate in pipeline review sessions with Sales to advise on commercial approaches, set expectations, and proactively address contractual risks.
• Analyze account information, license parameters, and contract terms to support pricing proposals, cross-selling opportunities, and renewals.
• Independently draft Tier 1 sales contracts in accordance with internal policies, exercising judgment to resolve issues and ensure compliance with Sarbanes-Oxley controls.
• Maintain accurate client and transaction data across CRM and related systems, ensuring consistency and accuracy throughout the sales cycle.
• Review and validate executed contracts to confirm policy compliance and completeness prior to order submission.
• Facilitate contract changes or adjustments requested by Sales or clients, using discretion to determine appropriate actions.Collaborate with Finance, Legal, Billing, and other stakeholders to review and align on complex contracts.
• Ensure internal and external client queries are resolved in a timely manner with a high level of satisfaction.

About the Team

The Operations & Strategy team partners closely with Sales and cross-functional stakeholders to support commercial execution and drive business growth. The team plays a critical role in ensuring contract integrity, operational excellence, and a seamless experience for both internal partners and clients across the sales lifecycle.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.