Customer Service Associate - Fresher
Rs 8 - 12 lakhs p.a.Pencil Bitz
Customer Service Associate
Start Date
Starts Immediately
CTC (ANNUAL)
₹ 8,00,000 - 12,00,000 ₹ 8,00,000 - 12,00,000 /year
Experience
No experience required
No experience required
Apply By
11 Sep' 26
Posted 3 weeks ago
Fresher Job
156 applicants
About the job
A Customer Service Associate is responsible for assisting customers, resolving their queries, providing accurate information, and ensuring a positive customer experience through phone, chat, email, or other communication channels.
Key Responsibilities
Handle customer inquiries through calls, chat, email, and other channels.
Understand customer concerns and provide appropriate solutions.
Explain products, services, processes, and policies clearly.
Resolve customer complaints professionally and within the required timeline.
Follow up with customers regarding pending issues or requests.
Maintain accurate customer information and interaction records.
Coordinate with internal teams to resolve customer issues.
Escalate complex or unresolved issues to the appropriate department.
Maintain professional communication and customer service standards.
Achieve assigned customer service and quality targets.
Skills Required
Good verbal and written communication skills.
Customer-handling and problem-solving skills.
Basic computer knowledge.
Ability to use CRM, email, and MS Office tools.
Good listening and interpersonal skills.
Patience and a positive attitude.
Skill(s) required
Effective Communication
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. are from Coimbatore, Erode, Karur, Madurai, Tirunelveli, Thoothukudi, Thanjavur, Namakkal, Theni, Palani, Dharmapuri, Salem, Rajapalayam, Tiruchirappalli, Dindigul only
Other requirements
Any degree
Salary
Probation:
Duration:
Salary during probation:
After probation:
Annual CTC: ₹ 8,00,000 - 12,00,000 /year
Annual CTC breakup:
1. Fixed pay: ₹ 5,00,000 - 7,00,000 /year
2. Variable pay: ₹ 3,00,000 - 5,00,000 /year
Perks
5 days a week
Number of openings
20
About Pencil Bitz
Pencil Bitz Global Learning Lab is a dynamic organization operating across digital marketing, book publishing, and edtech. We help businesses and individuals strengthen their digital presence through innovative marketing solutions, support authors with end-to-end publishing services, and deliver high-quality learning and skill development programs. Our mission is to empower brands, creators, and learners with innovative solutions that drive growth, knowledge, and long-term success.
Activity on Internshala
Hiring since August 2026
21 opportunities posted
Additional Questions
Sign up to continue
Candidate sign up
Sign up/ Login with Google
Sign up with Email
OR
By continuing as a candidate, you agree to our T&C .
Already registered? Login
Sign up to continue
Candidate sign up
Sign up/ Login with Google
Sign up with Email
OR
By continuing as a candidate, you agree to our T&C .
Already registered? Login
Rs 2.58 - 4.4 lakhs p.a.
...sales growth by proactively acquiring and managing high-net-worth customers for a premium diamond jewelry brand 2. Achieve revenue targets... ...and consultative selling 3. Deliver superior luxury service standards while ensuring brand integrity and operational discipline...SuggestedLocal areaImmediate startRs 6 - 13 lakhs p.a.
...experience required Apply By 12 Sep' 26 Posted 3 weeks ago Fresher Job 275 applicants About the job As a Data Entry... ...marketing solutions, support authors with end-to-end publishing services, and deliver high-quality learning and skill development programs...FresherLong term contractImmediate startRs 5 - 11 lakhs p.a.
Data Entry Associate Start Date... ...' 26 Posted 3 weeks ago Fresher Job 270 applicants About... ...Responsibilities: 1. Inputting customer orders and information into our... ...authors with end-to-end publishing services, and deliver high-quality...FresherLong term contractImmediate startRs 5 lakh p.a.
...Role Summary The Associate Network Engineer will support the implementation, monitoring... ...and secure access for ELV systems. 7. IT Service Management and Documentation Log,... ...networking, or system administration. ~ Freshers with strong networking knowledge and practical...SuggestedPermanent employmentTemporary workWork at officeRemote job
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Associate - Fresher. Be the first to apply!
