Algoworks - Salesforce Scrum Master - Project Management
Algoworks Technologies Pvt Ltd
About the job:We are seeking an experienced Salesforce Scrum Master / Project Manager to lead Agile delivery across enterprise Salesforce programs.Key responsibilities:Scrum Master & Agile Delivery:- Facilitate Daily Stand-ups, Sprint Planning, Backlog Refinement, Sprint Reviews, Retrospectives and Scrum of Scrums.- Drive Agile ceremonies across multiple Salesforce teams and ensure effective adoption of Agile/Scrum principles.- Identify and remove impediments, blockers, dependencies and delivery risks.Scrum of Scrums & Dependency Management:- Facilitate Scrum of Scrums for large enterprise Salesforce programs involving multiple Agile teams.- Identify and manage cross-team dependencies across Salesforce workstreams.Project Management:- Take ownership of Project Management activities when required.- Manage scope, schedule, resources, dependencies, risks, issues, milestones and delivery commitments.Salesforce Ecosystem Knowledge:- Maintain strong practical understanding of the Salesforce ecosystem and platform fundamentals.- Communicate effectively with Salesforce technical teams without requiring hands-on development expertise.Release & Delivery Management:- Support Salesforce release planning and coordinate activities across multiple releases and deployments.Enterprise & Large-Team Coordination:- Work with large enterprise clients and geographically distributed teams.- Manage competing priorities across multiple Salesforce workstreams.Agile Governance & Reporting:- Track and report Agile metrics including velocity, sprint predictability, throughput, cycle time and burndown.- Prepare delivery dashboards, status reports and governance updates.Stakeholder Management:- Act as a key communication point between delivery teams and client stakeholders.- Facilitate difficult conversations, escalations, conflicts and competing priorities.Required skills and qualifications:- 8+ years of overall experience with strong experience as a Scrum Master in Salesforce environments.- Strong experience working within the Salesforce ecosystem.- Strong understanding of Salesforce Administration concepts.- Good understanding of Salesforce Sales Cloud and Service Cloud.- Strong knowledge of Agile/Scrum methodologies.- Strong experience facilitating Scrum ceremonies and Scrum of Scrums.- Experience coordinating multiple Scrum teams and large Salesforce programs.- Strong dependency, risk, issue and escalation management skills.- Strong experience with Jira, Confluence and Agile delivery tools.- Strong client-facing and stakeholder management experience.Certifications:- Certified ScrumMaster (CSM) / Professional Scrum Master (PSM) - Preferred.- Salesforce Certified Administrator - Preferred.- SAFe Certification - Good to have.- PMP / PRINCE2 - Good to have. (ref:hirist.tech)
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Rs 2 - 3 lakhs p.a.
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Rs 2.3 - 5 lakhs p.a.
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Customer Relationship Executive Start Date Starts Immediately CTC (ANNUAL) ₹ 3,00,000 - 3,60,000 ₹ 3,00,000 - 3,60,000 /year ...Immediate startRs 2.4 - 3 lakhs p.a.
...face interactions. Complaint Resolution: Understand customer issues and provide quick, effective solutions. Customer Relationship Management: Build and maintain positive relationships with customers to improve satisfaction and loyalty. Skill(s) required English...Immediate start
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