Sr. Staff SW QA Engineer - AppIntel

Description

We are seeking an experienced Sr. Staff QA Engineer to drive quality for our GigaSMART AppIntel features. In this role, you will define test strategies, lead complex validation efforts, and build robust automation to ensure highly reliable, high-performance application intelligence capabilities. You will collaborate closely with Agile development teams, Technical Publications, support, and field teams to address customer scenarios and escalations. Your expertise in networking protocols, test design, and automation will directly strengthen the quality of Gigamon’s advanced traffic intelligence solutions.

What you’ll do:

• Understand feature requirements and define comprehensive test strategies and plans for GigaSMART AppIntel functionality.

• Design, create, execute, and review manual and automated test cases and test suites across L2–L7 networking scenarios.

• Develop and maintain automation scripts and frameworks primarily using Python to drive scalable, reliable regression coverage.

• Participate as an integral member of an Agile team, helping the team meet quality goals and release criteria.

• Review product documentation and provide clear, actionable feedback to Technical Publications.

• Handle field escalations by working with support and development teams to troubleshoot, reproduce, and analyze customer-reported issues.

• Learn from customer bugs to identify and close test coverage gaps, improving overall product robustness.

• Own defect lifecycle activities including bug creation, reproduction, triage support, and daily status management.

• Act as a test project lead when required, planning QA activities, tracking progress, and reporting quality status.

• Mentor junior QA engineers in QA processes, networking concepts, and automation best practices.

What you’ve done:

• Accumulated 12+ years of hands-on QA testing experience in networking or related domains.

• Designed, implemented, executed, and reviewed manual and automated test cases and test suites.

• Gained strong hands-on experience in test automation using Python (mandatory) for functional, regression, and/or system testing.

• Worked with test case management tools such as Mercury Quality Center, TestLink, or similar platforms.

• Built solid working knowledge of TCP/IP, L2/L3 protocols, and L4–L7 protocols, with strong network configuration and troubleshooting skills.

• Used packet capture and analysis tools such as Wireshark and SnifferPro to read and interpret network traffic.

• Utilized network testing equipment such as IXIA and Spirent for performance, scalability, and interoperability testing.

• Used bug tracking systems such as Bugzilla, Jira, or similar tools to manage defects and workflows.

• Applied scripting skills beyond Python (e.g., TCL, Perl, Expect) as an added advantage.

• Demonstrated experience as a project or test lead, driving QA deliverables and coordinating with cross-functional teams.

Who you are:

• A strategic, hands-on QA leader who can think holistically about quality while diving deep into technical details.

• A self-starter who is well organized, flexible, and effective at managing multiple simultaneous tasks and priorities.

• A strong problem solver with excellent network troubleshooting skills and a passion for root-cause analysis.

• An effective communicator with excellent verbal and written skills, able to collaborate across development, support, and documentation teams.

• A mentor and team player who enjoys coaching junior engineers and elevating QA practices across the organization.

As an equal opportunity employer, all applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, veteran status, genetic information, or any other protected characteristic under applicable federal, state, and/or local law. For more information, please refer to Know Your Rights: Workplace Discrimination is Illegal.

We are committed to providing reasonable accommodation for all qualified individuals with disabilities. If you require a reasonable accommodation, please contact us at Show phone number.

If your experience and skills closely match our job description but may not necessarily fulfill all requirements, please still apply. Gigamon is on a continued mission to grow and scale an innovative organization. We believe this is best achieved by hiring, celebrating, and respecting people with diverse backgrounds, skills, perspectives, and experiences.

The privacy rights of all individuals including job applicants and candidates are very important to us. Our Gigamon Applicant Privacy Policy, will inform you about how Gigamon Inc. and its direct and indirect subsidiaries collect, use, store, or otherwise process personal information about job applicants and candidates, including through your access and/or use of our careers website and third-party job websites (e.g. LinkedIn, Indeed, Glassdoor, Naukri, etc.).

We may use automated tools, including AI-based systems, to help screen and evaluate application materials for this role. These tools are designed to assess job-related qualifications only and do not make final hiring decisions; human reviewers remain involved in the process. Further, Gigamon uses Jobvite, developed by Employ, to screen and evaluate all Gigamon applicant resumes. The system analyzes resumes for skills, experience, and qualifications and processes employment history, education, and skills. This AI-based system is used for all Gigamon positions. For questions, contact View email address on jobs.jobvite.com. You have the right to request reasonable accommodation; to do so, please send a message to View email address on jobs.jobvite.com.