Associate Manager - Training & Quality - Fresher
Air India Express
Associate Manager - Training & Quality
Start Date
Starts Immediately
CTC (ANNUAL)
Competitive salary Competitive salary
Experience
No experience required
No experience required
Apply By
Not Provided
Posted 3 days ago
Fresher Job
Be an early applicant
About the job
We are looking for a passionate Training & Quality professional to support the development of customer service excellence through impactful training programs, quality assurance initiatives, and continuous improvement practices.
Key Responsibilities
- Design, coordinate, and deliver training programs aligned with customer service standards and business objectives.
- Identify training needs, skill gaps, and development opportunities across customer service teams.
- Support onboarding and capability-building initiatives for new and existing employees.
- Ensure compliance with aviation regulations, safety standards, and quality processes.
- Conduct quality audits of customer interactions and recommend improvement opportunities.
- Monitor key performance metrics such as customer satisfaction, response times, and first-contact resolution.
- Deliver coaching and feedback interventions to enhance team performance and service delivery.
- Collaborate with cross-functional stakeholders to drive customer experience and process improvement initiatives.
- Maintain training records, quality assessments, and performance reports to track effectiveness.
What We're Looking For
Experience in Training, Learning & Development, Quality Assurance, or Customer Experience functions
Strong facilitation, coaching, and stakeholder management skills
Knowledge of customer service operations, quality frameworks, and performance metrics
Exposure to aviation, airline, hospitality, BPO, or service industries preferred
Analytical mindset with the ability to derive insights and drive continuous improvement
Why Join Us?
Be part of a fast-growing airline where customer experience is at the heart of everything we do. You'll play a key role in shaping service excellence, developing talent, and enhancing customer satisfaction across the organization.
Earn certifications in these skills
Salary
Probation:
Duration:
Salary during probation:
After probation:
Annual CTC: Competitive salary
Number of openings
1
Editor’s note
Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.
Additional Questions
Sign up to continue
Candidate sign up
Sign up/ Login with Google
Sign up with Email
OR
By continuing as a candidate, you agree to our T&C .
Already registered? Login
Sign up to continue
Candidate sign up
Sign up/ Login with Google
Sign up with Email
OR
By continuing as a candidate, you agree to our T&C .
Already registered? Login
Rs 7 - 12 lakhs p.a.
...Job Description – Project Manager – Architecture (BIM) Designation: Project Manager... ...The candidate will manage BIM deliverables, quality, schedules, coordination, and compliance with... ..., resources, and documentation. Lead, train, mentor, and develop BIM team members....SuggestedPermanent employmentFull timeRs 2 lakh p.a.
...mission-driven organization. Responsibilities: Deliver high-quality, in-person support to driver partners during onboarding and... ...improvements. Requirements Any graduation degree. Freshers or up to 1 year of experience in voice-based customer support....FresherPermanent employmentTemporary work- ...India Territory Coverage: Responsible for managing business across key healthcare accounts... ...and new accounts. Conduct product training and educational programs for healthcare professionals... ..., and coordinate resolution of product quality and pharmacovigilance-related complaints...Training
- ...demonstrations. To track all product and service quality related complaints and coordinate with National/Sales Manager/quality to ensure formal response and closure to... ...development initiatives in current /new accounts including training and education of paramedical staff. Ensure speedy...Training
- ...well versed in delivering consistent, high-quality results to join our Global Cloud... ...first” mindset. Capacity planning and management / Full people management life cycle.... ...conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration...TrainingPermanent employmentFull timeHybrid workLocal areaRemote jobWorldwideFlexible hours
- ...About the Position Our Client Support Associates work within Client Success to help advocate and troubleshoot for FiscalNote’s platform. They are the first line of defense for client feedback and are integral in identifying issues, discussing enhancements, and keeping clients...Full time
- ...models for business use cases.- Perform feature engineering, model training, validation, and performance evaluation.- Build scalable Python/... ..., APIs, and ML workflows for performance.- Implement data quality checks, monitoring, logging, and error handling.- Collaborate with...Training
- ...blockchain-based products, including wallet infrastructure, key management (HSM/MPC), and on-chain/off-chain integration points.- Lead... ...coding standards, security gates in CI/CD, and developer security training.- Perform threat modelling, penetration testing, and red-team style...TrainingContract workWork at office
- ...Responsibilities : - Provide enterprise-level operational support to Managed Services customers for incident, problem, and change management... ..., throughput, metadata operations, and data locality for AI training and inference.- Build and maintain automation for storage provisioning...Training
- ...the globe. With out ever compromising with the quality of our output and bringing talent and... ...Capability : - End-to-End ML Engineering : Build and manage comprehensive ML pipelines, including data ingestion, preprocessing, training, and evaluation using frameworks like PyTorch...TrainingFull time
- ...solution delivery while maintaining high standards for security, quality, reliability, and governance.Responsibilities : - Lead customer... ...organization-wide AI enablement for customers through assessments, pilots, training, playbooks, governance, adoption roadmaps, and measurement...Training
- Role Overview : The Senior Project Manager is responsible for the management of assigned technical projects, executing day-to-day management of project segments, and providing a single point of knowledge and control for the aggregate effort.Roles and Responsibilities : - Guiding...
- ...communication plans and hosting training sessions for a single... ...of Excellence, coaching line managers to lead their own teams through... ...accelerating and improving the quality of first-draft messaging.- Apply... ...structure.- Informally coach Associates on the engagement, improving...TrainingShift work
- ...coding tools to accelerate development while taking ownership of the quality of the resulting software.- Review, test, debug and improve AI... ...or independent learning.- Passion for building real products - freshers through relevant internships, personal projects, hackathons or...FresherInternshipWork at office
- ...writing - respond to customer security questionnaires (~2/day at quality) across RFPs, vendor-risk reviews, and AI questionnaires; keep... ...pen-test cycle logistics with vendors.- Maintain policies and run training - keep the ISMS policy set current and deliver the security...Full time
- Assistant Manager - ProjectsLocation : Gurugram, IndiaExperience : 5 - 8 YearsEmployment Type : Full-TimeAbout the Role :We are looking... ...project deliverables are completed within agreed timelines and quality standards.3. Deployment & Customer Coordination :- Support implementation...Full time
- ...Responsibilities :- Planning, Monitor & Reporting of various Project Management related activities.- Customize Project planning approach as per... ...and other stakeholders.- Ensure that project deliverables meet quality standards and client expectations.- Conduct post-implementation...
- Job Description :Key Responsibilities :- Project Leadership & Execution : Manage end-to-end project lifecycle, from planning to delivery, ensuring on-time execution within scope and budget.- Team Management : Lead and mentor a 40-50 member cross-functional team, fostering collaboration...
- ...requirements.- Write the project requirements in a clear, concise manner.- Manage the project requirements and lead requirement reviews.- Create... ...of the ESOP plan, specially designed for high performers.If freshers, preferred those having experience in related internships. (ref:...InternshipWork at officeFlexible hours
- ...NAVISION solutions for clients.- Provide technical support and training to end-users on Dynamics NAV.- Collaborate with clients to analyze... ....- Strong understanding of ERP systems and business process management.- Proficiency in Microsoft Dynamics NAV development and customization...Training
- ...Order Management/CSR - Detailed Roles & Responsibilities (Aligned with GCO-Regional CCC Model... ...a One collaboration mindset. 7. Data Quality & System Integrity * Ensure accuracy of... ...suggest improvements. * Contribute to SOPs, training material, and documentation. * Support...TrainingTemporary workInterim roleLocal area
- ...garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared... .... Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling,... ...where the unique backgrounds of our associates are valued and celebrated. Our greatest...TrainingFull time
Rs 22000 - Rs 25000 per month
...the Samsung Process. This is an excellent opportunity for both freshers and experienced professionals.The role involves handling customer... ...shifts. For Femal Candidates: Rotational day shifts only. Training Period: 10 to 15 Days Interview Mode: Virtual and Face-to-Face...FresherTrainingShift workNight shiftDay shiftRs 18 - 20 lakhs p.a.
...JOB DESCRIPTION Position : Senior Manager - Student Experience Department: Student Housing / Student Experience Reporting To... ...will be responsible for driving student experience, residential quality, student engagement, student support coordination, feedback management...Full timeRs 40000 - Rs 50000 per month
...Flipkart Key Account Manager (Fashion/Footwear/Apparel) Location: Gurgaon, India Salary : Up to ₹50,000 per month Experience : 3-7 years of experience as a Key Account Manager in Footwear, Fashion, Apparel, D2C, Lifestyle, or FMCG sectors. Key Responsibilities...Rs 25000 - Rs 30000 per month
...production, and finished products to ensure compliance with quality standards. Identify defects and non-conformities in... ...routine audits of production processes and report findings to management. Provide training and guidance to production staff on quality standards and...TrainingRs 7 - 11 lakhs p.a.
...HOUSEKEEPING MANAGER Operations & Facilities Management | GHS, Sonipat... ...supervisors and frontline associates, according to the approved... ...rectification of deficiencies. 3 Quality assurance • Implement... ..., statutory records, training and deliverables. • Conduct...TrainingFull timeContract workFor contractorsSeasonal workLocal areaImmediate startShift workRs 10 - 14 lakhs p.a.
...Description: We are looking for a results-driven City Head to manage and grow a high-performing sales team combining both inside sales and field sales functions. The ideal candidate will have a strong background in B2B sales, team leadership, and local market knowledge. This...Full timeLocal areaRs 10 - 20 lakhs p.a.
...experience in ELV design and engineering with good knowledge of Data Centre systems and coordination. KEY RESPONSIBILITIES Lead and manage ELV design and engineering for large scale Data Centre projects Prepare and review ELV designs, drawings, design basis reports, BOQ...For contractorsRs 10 - 12 lakhs p.a.
...Summary We are seeking a highly motivated and experienced Deputy Manager – Electrical Design to join our growing Data Centre Business... ..., and commissioning activities to ensure timely, safe, and quality delivery. Manage and support the operations and maintenance of...For contractorsFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Associate Manager - Training & Quality - Fresher. Be the first to apply!
