Software Engineer in Test

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce engagement efficiency and operational improvements.

We employ more than 6000 people across the globe who embrace empathy and cultivate collaboration to succeed. And while we offer great benefits and perks like larger tech companies our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Job Description

QA at Genesys is strongly connected with wall-to-wall CI/CD and test automation and this is a fact not a promise. We believe in the total test automation over the endless manual regression cycles the right tools and integration over the fragmented processes and the fly in formation collaboration over the separated silos.

As a Software Engineer in Test you will join to team Digital where you will have the opportunity to collaborative global team of like-minded people who thrive on technical problem-solving and relish design challenges. Working in an agile team environment with capabilities to deliver full landscape of testing.

The team is looking for an enthusiastic Software Test Engineer who will be a key participant in creating a Quality First culture develop troubleshoot test and debug software components and test automation projects of moderate scope and complexity. The role shares responsibility for planning and implementation with team members and assumes increasing responsibility as a solid technical contributor in a group; applies understanding of how test automation projects get developed utilized and maintained how projects are planned and executed and how systems engineering is done. The role may work on technical solutions in a particular area of specialty.

Minimum qualifications:

• 3 years of hands-on developing and executing automated testing scripts by Selenium WebDriver with Java
• Experience in API testing (Preferably in Rest API)
• 3 years of experience in QA in an agile software organization
• Knowledge of professional software engineering practices & best practices for the full software development life cycle
• Experience with GitHub and Jira

Preferred qualifications:

• Experience in Java and/or Typescript programming SQL databases and scripting languages
• Experience with cloud technology (AWS)
• Experience Mock server using libraries such as wire mock

What you will do:

• As a SDET you will work with the development and program management teams to define develop and execute test cases that will allow us to perform validation targeting the hardening of our software and its components
• Ensure the overall software functionality remains intact with the implementation of new features
• Represent quality aspect with strong quality mindset
• Mentor others on best practices for test automation CI/CD

#LI-Hybrid

#LI-GR1

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About Genesys:

Genesys empowers more than 8000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people systems data and AI across the enterprise. As a result organizations can drive customer loyalty growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more visit .

Reasonable Accommodations:

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race color age religion sex sexual orientation gender identity or expressionmarital status domestic partner statusnational origin genetics disabilitymilitary andveteran status and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Required Experience:

IC