principal specialist, client partnership, enterprise.

Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work.We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change.At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally.We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.
• Manages part of a local account for Enterprise within a market, develops client relationships, is involved in negotiating new client contracts, renewals, extensions and amendments, developing the capability of being a single point of contact for Enterprise clients. Has understanding of business, financials, services, the market(s) and the needs of assigned accounts

• Understands and analyzes the client's industry, business goals, challenges, and competitive landscape to provide guidance and deliver products and solutions in the recruitment of temporary and permanent blue-collar and operational roles staffing solutions
• Conducts client research to identify short-term or medium-term deal opportunities to increase satisfaction and wallet share and remain informed on industry trends in one of the areas of logistics, industrial and skilled trades, supervision and industrial management, call and contact centre, hospitality and events and retail
• Addresses and resolves clients' issues or challenges, starting to take the lead in finding quick scalability and cost-effectiveness solutions and ensuring a positive experience for clients
• Prepares and conducts presentations, supports negotiations and contract discussions to secure new and more complex business opportunities for recruitment of temporary and permanent blue-collar and operational roles
• Identifies potential risks within operational client accounts, such as declining satisfaction or service delivery challenges in terms of time and efficiency, and proposes mitigation strategies to the internal or client team to resolve client complaints or issues and ensuring client satisfaction is restored
• Cultivates, maintains and strengthens relationships with operational client stakeholders such as department managers to drive satisfaction and ensure operational client retention
• Acting as the intermediary between clients and internal stakeholders to ensure seamless execution of recruitment and operations thereby strengthening the partnership with the client, promote EW growth over assigned base, mining of new jobs in, focus on MIPs (Margin Improvement Plans) and ensure high customer satisfaction scoresGrade Descriptor
• Has understanding of business, financials, products/services, the market and account needs
• Identifies new opportunities and contributes to complex sales pitches
• Pro actively delivers insights to client sales teams based on research
• Develops own (sales) network and independently pursues compelling sales opportunitiesIs this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you.