Ecommerce Manager

About the Company: Syvo Digital Private Limited is a fast-growing Indian consumer electronics brand headquartered in New Delhi. Operating two D2C brands, SYVO and Tygot . We design and sell a wide range of tech accessories, including tripods, wireless earphones, Bluetooth speakers, ring lights, and camera accessories. Ranked among the top sellers on Amazon and Flipkart, we are driven by quality, innovation, and a deep commitment to our customers. With a 21% revenue growth CAGR and ₹40+ Crore in annual revenue, we are scaling rapidly and building our team.

About the Role: As a Key Account / E-commerce Manager at Syvo Digital, you will play a pivotal role in driving the growth and success of our online business across leading e-commerce marketplaces and digital channels. You will be responsible for managing key marketplace accounts, developing growth strategies, optimizing product performance, and ensuring the seamless execution of sales, marketing, and operational initiatives. This role requires a strong blend of commercial acumen, analytical thinking, and relationship management skills. You will work closely with marketplace partners, internal teams, and external stakeholders to maximize revenue, enhance brand visibility, improve customer experience, and achieve business objectives. If you are passionate about e-commerce, thrive in a fast-paced environment, and enjoy using data-driven insights to drive business growth, this is an exciting opportunity to make a meaningful impact and contribute to the continued success of Syvo Digital.

Role Description Account Management: Act as the primary point of contact with the e-commerce marketplaces Build and maintain strong relationships with account representatives to drive collaboration and growth opportunities. Act as a single point of Contact for Business and Operations. Sales Monitoring: Track daily sellout, analyze sales trends, and identify opportunities to increase revenue. Monitor key performance indicators (KPIs) such as sales, ROI, and profitability. Data Analysis & Insights: Analyze trends and data to identify gaps, understand customer behavior, and devise strategies to boost sellout and market share. Account Operations: Manage all operational aspects of the account, including listing health, Catalogue updation, Merchandising etc. Sales forecasting and planning. Maintaining purchase orders (POs) and ensuring stock availability. Managing discounts, pricing strategies, and advertisement spends. P&L Responsibility: Take full ownership of the accounts P&L, ensuring optimal profitability and cost management. Category & Product Planning: Plan the category and product roadmap in alignment with the marketplaces focus areas and customer preferences. Cross-functional Collaboration: Work closely with internal teams (product, factory, marketing) to ensure timely delivery, efficient operations, and the implementation of account-specific strategies.

Qualifications: Proven experience in e-commerce account management or a similar role Strong understanding of e-commerce operations, trends, and performance drivers. Analytical mindset with expertise in data-driven decision-making. Proficiency in tools and platforms related to e-commerce and data analysis. Exceptional organizational and communication skills. Ability to work collaboratively with internal and external stakeholders. Self-motivated, proactive, and result-oriented. Preferred Qualifications: Experience managing accounts for major e-commerce and quick commerce marketplaces (e.g., Amazon, Flipkart). Familiarity with handling advertisement spends and sales promotions in online retail. MBA or Relevant degree in Business, Marketing, or related fields. Opportunity to take ownership of a high-growth e-commerce account. Work in a collaborative, fast-paced, and innovative environment. Competitive compensation and performance-based incentives.

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