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Technical Support Engineer

Full-time

Cybage Software

Mid-level IT support role at Cybage Software in Pune. Needs 4–6 years and a diploma, B.Tech or B.E..

What you'll do

  • Provide Level 1/Level 2 end-user support for Windows 10/11, Microsoft 365, applications, hardware, peripherals, and common desktop issues
  • Perform Active Directory administration, including user creation, password resets, account unlocks, group membership, permissions
  • Troubleshoot Microsoft 365 applications, including Outlook, Teams, Word, Excel, and other Office applications, covering installation, configuration, authentication

What you need

  • Active Directory
  • Office 365
  • Windows
  • Troubleshooting
  • Windows Server
  • Azure

Good to have

  • Ticketing tools

Job details

  • Location: Pune
  • Experience: 4–6 years
  • Education: Diploma or B.Tech or B.E. or B.Sc or BCA
  • Employment type: Full-time
  • Languages: English
Vacancy posted 17 days ago
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