Client Experience Specialist
Zeta Global
WHO WE ARE
Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to
THE ROLE
We are looking for a motivated Client Experience Strategy Specialist to join our team. In this role, you will support the Client Experience team in delivering forward-thinking insights for clients — leveraging business Intelligence deliverables and audience strategies to drive measurable results . You'll coordinate deliverables, roadmap key projects and tasks, and internal team integration across sales, media, account, and analytics to align goals, resolve issues, and maximize client satisfaction — all while turning data into actionable recommendations. If you’re passionate about delivering great service, adding value to your team, and helping clients achieve their goals alongside a team, we’d love to hear from you. Depending on your location, this role could be hybrid (NYC, Nashville, LA, San Francisco) or remote.
Key Responsibilities:
- Support account leads with meeting preparation, agendas, recaps, status updates, presentations, and client communications.
- Maintain project plans, timelines, deliverable trackers, and internal documentation.
- Coordinate with media, analytics, strategy, creative, data, finance, and operations teams to keep client work on schedule.
- Assist in campaign launches, pacing checks, reporting, optimization documentation, and performance reviews.
- Prepare recurring client reports and help translate results into clear, client-friendly takeaways.
- Flag risks, delays, budget concerns, or unmet client needs early and help drive resolution.
- Ensure client records, contracts, scopes, budgets, and key account details are current and accessible.
Qualifications
- 1–3 years of experience in client services, account coordination, customer success, marketing, media, advertising, or related field.
- Strong written and verbal skills
- Excellent project management and organizational skills; able to manage multiple deadlines and priorities
- Comfortable working cross-functionally and following through on details
- Proficiency in Microsoft Office Suite with preferred experience in project management tools like Asana.
- Collaborative team player who performs well in a fast-paced environment
PEOPLE & CULTURE AT ZETA
Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:
- ...focus on customers and business growth. Desired Skills & Experience Experience 15 years of progressive experience in Business... ...Staffing Financial & Commercial Acumen: High proficiency in evaluating client contracts, rate cards, markup structures, gross margin...With experiencePermanent employmentTemporary workFlexible hours
- ...to employee engagement, retention, and talent development. Supporting recruitment and onboarding processes, ensuring a positive experience for new hires. Maintaining accurate employee records and ensuring compliance with legal and regulatory requirements. Your Profile...With experienceFlexible hours
- ...Senior Resource Planning Specialist, India ICON is a global healthcare intelligence and clinical research organisation united by a mission... ...trials and research projects. What You Will Do: Your experience in site resourcing and workforce planning will be key in delivering...With experienceRemote jobFlexible hours
- ...validation and eCOA tools Carry out additional project-related responsibilities as assigned Your Profile: Minimum 1 year of experience in COA/translation project management, localization, or clinical research Strong verbal and written communication skills...With experienceWork at officeFlexible hours
- ..., ensuring data integrity and maintaining high-quality standards. Your Profile: You will have solid clinical trial management experience, with the ability to manage competing priorities and develop your team. Required qualifications and experience: Bachelor's degree...With experienceRemote jobWorldwideFlexible hours
- Job Description: DEPARTMENT Finance POSITION Finance Executive QUALIFICATION REQUIRED FOR THE POST B.Com or M.Com EXPERIENCE REQUIRED FOR THE POST Lass than 5 years CTC OFFERED PA Contract Period Open contract for unlimited period. Every 9...With experienceContract work
- ...duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None...With experienceFull timeShift work
- ...requested by Supervisors. PREFERRED QUALIFICATIONS Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification:...With experienceFull time
- ...environments and identify root causes across design RTL, testbench code, assertions, models, tool configuration, and infrastructure ~ Experience with analog mixed-signal verification is a strong plus, including digital-analog co-simulation, behavioral modeling, Verilog-AMS,...With experienceFull time
- Roles and Responsibilities: Assist customers in understanding product information and making suitable purchases. Support sales activities and work toward achieving store sales objectives. Prepare bills, receive payments, and provide receipts to customers. Maintain...Side job
- ...requested by Supervisors. PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None...With experienceFull timeAfternoon shift
Rs 35000 - Rs 55000 per month
...passionate educators with high-impact teaching roles in dynamic, infrastructure-rich campuses. Our mission is to elevate classroom experiences by placing certified, student-centric teachers in environments where pedagogy meets innovation—especially in rapidly expanding zones...With experienceRs 50000 - Rs 60000 per month
...and real-time behaviour. Experienced programming with PDM microphones, I2S/TDM, I2C, SPI, UART, DMA, and common MCU interfaces. Experience in acoustic lab measurements for voice or audio performance is preferred. Understands trade-offs between accuracy, latency, CPU...With experienceRs 3 - 4 lakhs p.a.
...Global Talent Mobility Solution provider, committed to guiding clients through seamless international relocation journeys. We specialize... ...and market penetration Eligibility & Skills ~0-1 years of experience in business development, sales, or client acquisition ~ Excellent...With experienceLong term contractVisa sponsorshipRelocationRs 9 - 14 lakhs p.a.
...reconciliation of inventory and COGS. What we're looking for ~3–5 years in operations, supply chain, procurement or manufacturing. ~ Experience with physical products, preferably electronics, hardware, medical devices, wearables or instrumentation. ~ Experience with Odoo...With experienceRs 12 - 15 lakhs p.a.
...junior architects and draftspersons in the team • Participate in client design presentations and respond to design queries Key Result... ...Must-Have Qualifications • 4+ years of architectural design experience • High-rise residential experience mandatory • B.Arch...With experienceRs 20 - 25 lakhs p.a.
...Strong arithmetic unit design (multipliers, dividers, adders — not just instantiating IP) ● IEEE 754 floating-point implementation experience ● Fixed-point arithmetic, saturation modes, rounding modes ● Understanding of pipelining and multi-cycle datapath design ● Comfortable...With experienceRs 30 - 45 lakhs p.a.
...least once: defined the flow, made the first full-chip compile work, and got other teams using it ~ Hands-on in-circuit emulation experience. You have connected real hardware to an emulated design and debugged it when it did not work ~ Strong RTL literacy in SystemVerilog...With experienceFull timeRs 3.5 - 4.2 lakhs p.a.
...mobile, browsers and devices . Collaborate with UI/UX, Marketing, Growth and Product teams to deliver high-quality e-commerce experiences. Maintain clean, scalable and reusable code while ensuring existing functionality is not affected. Required Skills Shopify...With experienceRs 50 lakh p.a.
...thoughtful design. You'll work closely with Product Managers, Engineers, Researchers, and business stakeholders to create seamless experiences for insurance agents, agencies, enterprise partners, and internal platform users. You'll own significant product areas, contribute...With experienceRs 15 - 28 lakhs p.a.
...: HR Head * Location *: Peenya, Bangalore * Industry *: Automotive, Precision Components, Machining, Aerospace, Engineering * Experience *: Minimum 20 years(Minimum 3 to 4 years in single company. Candidate skipping companies in a span of 1 to 2 years will not be considered...With experienceFor contractorsRs 11 - 12 lakhs p.a.
...We are looking for a Manager – Investment Advisory with strong experience in costing, budgeting, and project cost management. The candidate... ...estate projects and should be comfortable coordinating with clients, consultants, contractors, and internal teams. Key...With experienceFor contractorsRs 10 - 15 lakhs p.a.
...through Azure DevOps across Dev, QA, and Prod. Minimum Technical Requirements: · 3–5 years of professional backend development experience · Proficiency in C# and .NET (8 or higher) with ASP.NET Core web APIs · Working knowledge of SQL Server / Azure SQL and T-SQL (...With experienceRs 7 - 8 lakhs p.a.
...Sales Manager will be responsible for converting qualified leads into confirmed interior projects while delivering an excellent client experience throughout the sales process. The role involves meeting clients at their properties and Vaastukalpaa's Experience Centre ,...With experienceFull timeFor contractorsWeekend workRs 40 - 70 lakhs p.a.
...the Board . Build a strong operations team and develop second-line leadership . What We’re Looking For ~10–15 years of experience in Supply Chain, Warehousing, Logistics or Operations, with 3–4+ years in leadership . ~ Strong hands-on warehouse operations experience...With experienceLong term contractFull timeRs 30000 - Rs 50000 per month
...Lesson planning Student assessment Parent-teacher communication Grade 1–5 teaching Activity-based learning Preferred Experience with multilingual classrooms Extracurricular Hindi event coordination Familiarity with SmartClass/ed-tech tools Benefits...With experienceRs 15000 - Rs 28000 per month
...skills and familiarity with hospital information systems/EMR software is preferred. Ability to maintain strict confidentiality while handling sensitive patient information. Experience 2-3 years of experience in medical transcription or clinical documentation is mandatory.With experienceFull timeRs 6 - 10 lakhs p.a.
...role in lead generation, customer engagement, and supporting our sales team. Strong communication skills in both Hindi and English, experience with cold calling, lead generation, and CRM tools are essential for this role. Key Responsibilities Conduct outbound calls to...With experienceFull timeRs 30000 - Rs 35000 per month
...deserves. About Eldergo India's first travel brand built for senior travellers. Comfortable pace, safety-first execution, group experiences that feel like family. Hundreds of trips delivered — Mysore to Mauritius, Kashmir to Kyoto. Founder-led, fast, and obsessed with...With experienceTraineeshipWork at officeRemote jobWorking Monday to FridayWeekend workRs 4 - 6 lakhs p.a.
...Program teams to ensure timely delivery of hardware milestones. You Will: · Good analytical and reporting skills · Operational experience in a fast-moving startup environment · Ability to work with different stakeholders, both internal and external · High ownership...With experience
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Client Experience Specialist. Be the first to apply!
