Analyst - English, Arabic, Microsoft Windows
Full-time
HCLTech
IT support role at HCLTech in Nagpur.
What you'll do
- Troubleshooting & Resolution: Diagnose and resolve hardware/software/network issues (Windows, macOS, mobile OS, printers, VDI) at Tier-1/Tier-2 level
- User Account & Security Support: Manage Active Directory, password resets, access permissions; assist with security procedures
- Knowledge Base & Documentation: Maintain resolution notes, update internal KB, contribute to support documentation
What you need
- Windows
- Active Directory
- Troubleshooting
- Hardware
- ServiceNow
- Network security
Job details
- Location: Nagpur
- Education: Any graduate
- Employment type: Full-time
- Languages: English, Arabic
Vacancy posted 16 days ago
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