Inside Sales Executive

Job Title: Inside Sales Executive / Telesales Executive / Sales Development Representative (SDR) / Account Executive (Inside Sales)

Department: Sales / Business Development

Reports To: Inside Sales Manager / Sales Manager / Team Leader

Location: Nagpur, Maharashtra, India (This is primarily an office-based role, utilizing phone, email, and virtual tools for sales activities).

Job Summary:

We are seeking a highly motivated, results-driven, and articulate Inside Sales Executive to join our dynamic sales team in Nagpur. The ideal candidate will be responsible for generating leads, qualifying prospects, conducting product/service demonstrations virtually, negotiating deals, and closing sales over the phone, email, and video conferencing. This role is crucial for driving revenue growth, expanding our customer base, and contributing to the overall sales strategy without the need for extensive field travel.

Key Responsibilities:

• Lead Generation & Qualification: Actively generate new sales leads through outbound calls, emails, social media outreach, and online research.
• Qualify inbound leads received from marketing campaigns or other channels to assess their potential and fit.
• Conduct thorough discovery calls to understand prospective clients' needs, pain points, and business challenges.
• Sales Presentation & Negotiation: Effectively articulate the value proposition of our products/services to potential clients.
• Conduct engaging virtual product demonstrations and presentations (via video conferencing tools like Zoom, Google Meet, Microsoft Teams).
• Prepare customized proposals, quotes, and contract documents for clients.
• Negotiate terms and close sales deals to achieve and exceed monthly, quarterly, and annual sales targets.
• Customer Relationship Management: Build and maintain strong, long-lasting relationships with prospective and existing clients over the phone and email.
• Ensure a smooth transition of newly acquired clients to the account management or customer success team (if applicable).
• Address client inquiries and concerns promptly and professionally.
• Pipeline Management & Reporting: Maintain an organized and accurate sales pipeline in the CRM system (e.g., Salesforce, Zoho CRM, HubSpot, Microsoft Dynamics).
• Record all sales activities, client interactions, and lead status updates meticulously.
• Generate regular reports on sales performance, pipeline health, and key metrics for management review.
• Product Knowledge & Market Intelligence: Develop a deep and comprehensive understanding of all company products, services, pricing, and competitive advantages.
• Stay informed about industry trends, market conditions, and competitor activities to identify new sales opportunities.
• Provide feedback from customer interactions to the product and marketing teams for continuous improvement.
• Collaboration: Work closely with marketing, product development, and customer success teams to align sales strategies and ensure a seamless customer journey.