T24 Interface Support Lead - Temenos Transact

Role Overview:We are looking for an experienced T24 Interface Support Lead with strong expertise in Temenos T24/Transact, interface frameworks, local customization, production support, and T24 architecture. The ideal candidate should have hands-on experience with Integration Framework, Interaction Framework, Temenos Open Connectivity Framework (TOCF), and strong knowledge of TAFJ/TAFC, middleware, MQ, and COB/batch processing.Key Responsibilities:- Provide L2/L3 production support for Temenos T24/Transact applications and interfaces.- Lead troubleshooting and resolution of T24 interface, integration, batch, and production issues within agreed SLAs.- Work on local customization and enhancements based on business requirements.- Design, develop, configure, and support T24 interfaces using Integration Framework, Interaction Framework, and Temenos Open Connectivity Framework (TOCF).- Work with T24 components including Enquiries, Versions, Templates, OFS, Interfaces, Browser, Multi-threading, TAFC, and TAFJ.- Support integration between T24 and external/enterprise applications using appropriate interface and messaging mechanisms.- Troubleshoot middleware and integration components including JBoss, WebSphere, and IBM MQ.- Support COB and batch processing, including scheduling, monitoring, failure analysis, and issue resolution.- Analyze application logs, interface failures, batch issues, and system errors to identify root causes.- Coordinate with development, infrastructure, database, testing, and business teams for issue resolution.- Provide technical support during SIT and UAT, including defect analysis, fixes, retesting, and deployment support.- Support releases, deployments, production changes, and post-deployment validation.- Maintain technical documentation, support procedures, and troubleshooting guides.- Participate in technical discussions, incident reviews, and continuous improvement initiatives.- Guide junior team members on T24 support, interfaces, troubleshooting, and best practices.Required Skills & Experience :- 5 - 9 years of experience in T24/Temenos Transact, with strong experience in interface support and production support.- Strong hands-on experience with T24 local customization and production issue resolution.- Detailed understanding of T24 architecture and core components.- Strong experience with T24 Integration Framework, Interaction Framework, and Temenos Open Connectivity Framework (TOCF).- Strong knowledge of TAFJ and TAFC.- Hands-on experience with Enquiries, Versions, Templates, OFS, Interfaces, Browser, and Multi-threading.- Strong understanding of COB and batch processing.- Good knowledge of JBoss, WebSphere, and IBM MQ in T24 environments.- Experience troubleshooting T24 application, interface, middleware, and batch-processing issues.- Experience supporting SIT/UAT and production releases.- Good understanding of incident, problem, change, and release management processes.- Strong analytical and troubleshooting skills with experience handling critical production incidents.- Good communication and stakeholder management skills.- Ability to coordinate across technical, business, and vendor teams in a production environment. (ref:hirist.tech)