Field Service Engineer
Agilent
Field Service Engineer supporting customer installations, maintenance, and repairs of hardware, software, and networking systems. Diagnoses technical issues, optimizes configurations, and ensures customer satisfaction through on-site support and preventive guidance.
Responsibilities
- Install, optimize, and configure hardware, software, and network products at customer sites
- Diagnose and resolve product performance issues and failures
- Perform maintenance, repair, and calibration services for customers
- Advise customers on preventive maintenance and system optimization
- Collaborate with internal teams to escalate technical issues and deliver integrated solutions
Requirements
- Bachelor's degree or Master's degree or equivalent qualification
- 1-2+ years relevant field service or technical support experience
- Post-graduate certification and/or license may be required
- Ability to pass customer and vendor credentialing requirements
- Willingness to travel 75% of the time
Vacancy posted 15 days ago
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