Microsoft Dynamics 365 CRM Senior Developer

Req ID:  371293  

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Microsoft Dynamics 365 CRM Senior Developer to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Job Summary

We are looking for an experienced Senior Microsoft Dynamics 365 CRM Developer to lead the design, development, and implementation of enterprise-grade CRM solutions. This role requires deep technical expertise in Dynamics 365, strong architecture understanding, and the ability to mentor junior developers while collaborating with cross-functional teams.

Key Responsibilities

• Lead design and development of Dynamics 365 (CE/CRM) solutions
• Architect scalable, secure, and high-performance CRM systems
• Develop and customize:
  • Plugins, Custom Workflows, Actions (C# / .NET)
  • JavaScript (Client-side scripting, form customizations)
• Design and implement integrations using:
  • Dynamics 365 Web API
  • Azure services (Logic Apps, Functions, Service Bus)
• Work extensively with Dataverse
• Build and customize Model-driven apps & Power Platform solutions
• Optimize system performance and troubleshoot complex issues
• Lead data migration and environment management
• Implement DevOps practices (CI/CD pipelines, ALM strategies)
• Collaborate with functional consultants and business stakeholders
• Conduct code reviews and enforce best practices
• Mentor and guide junior team members

Required Skills & Experience

• 6–10+ years of experience in Microsoft Dynamics CRM / D365 CE
• Strong expertise in:
  • C#, .NET Framework / .NET Core
  • JavaScript, TypeScript
  • Dynamics 365 SDK, Web API
• Hands-on experience with:
  • Power Apps (Model-driven & Canvas)
  • Power Automate
  • Dataverse customization
• Experience with:
  • Azure (Functions, Logic Apps, API Management)
  • Integration patterns (REST, SOAP)
  • SQL Server & FetchXML / QueryExpression
• Deep understanding of:
  • Security model (roles, teams, business units)
  • Solution management (managed/unmanaged)
  • ALM practices in Dynamics 365

Preferred Qualifications

• Microsoft Certifications (e.g., MB-210, PL-200, PL-400)
• Experience with:
  • Power BI integration
  • Power Pages (Portals)
  • Azure DevOps / GitHub Actions
• Exposure to:
  • AI Builder / Copilot Studio
  • PCF (PowerApps Component Framework)

Leadership & Soft Skills

• Strong technical leadership and mentoring ability
• Excellent problem-solving and analytical skills
• Ability to translate business requirements into technical design
• Strong communication with stakeholders and clients
• Experience working in Agile/Scrum teams

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form,

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .  This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .