Operations Manager (Remote)

About Joveo: Every company says they're \"AI-first.\" We actually are. Joveo's recruitment advertising platform processes millions of hiring decisions through machine learning, real-time bidding, and predictive analytics — helping the world's largest employers find the right people, faster and fairer. But we're not done. Not even close. Role: Operations Manager Location: Remote Role Overview: We are hiring an Operations Manager to design, manage, and continuously improve the operational systems that keep Joveo running efficiently. You will own processes, drive cross-functional execution, and build the operational backbone that scales with the business. Key Responsibilities: - Manage day-to-day operational workflows across one or more business functions - Design and implement standard operating procedures and process documentation - Identify operational bottlenecks and lead structured improvement initiatives - Track operational KPIs and produce regular performance reporting for leadership - Coordinate with cross-functional teams to align on operational priorities and resources - Build and lead operational team members through clear direction and development support Required Skills & Qualifications: - Proven experience in an operations management role in a technology or services company - Strong analytical skills — ability to use data to diagnose problems and track outcomes - Excellence in process design, documentation, and continuous improvement methodologies - Experience with operations tooling (spreadsheets, Notion, Asana, or similar) - Strong organizational skills and ability to manage competing priorities at scale - Effective communicator and relationship builder across functions and seniority levels Equal Opportunity Employer: Joveo is an equal opportunity