Associate Analyst-Cross Border Travel Support - Engagement Transaction Support

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The opportunity

Global Delivery Services is one of EY's greatest global assets — a network of service delivery centers that supports all EY member firms, service lines, sub-service lines, geographies and sectors. Our people work with engagement teams from pursuit to delivery as well as powering EY’s enablement functions.

The Cross-Border Travel Support (CBTS) is part of Risk Management in EY. CBTS team supports Engagements in the planning and deployment of cross border resources. CBTS works closely with all service lines to coordinate and execute transactional support for cross-border travelers. CBTS Global Support Center (GSC) team is aligned to GDS Risk Management Services supports the Global CBTS team to deliver these services for global Engagements.

We are seeking a diligent and detail-oriented Analyst to join our dynamic team. In this role, you will be part of Engagement Transaction Support team in the GSC which analyses tax implications that arises due to a across border travel and coordinate the related compliance and financial activities with various team across the firm. Your day-to-day activities will involve a mix of research, data gathering, coordination, and administrative tasks that are crucial for maintaining our business integrity and efficiency.

Your key responsibilities

• Process Handling: Facilitates and drives the ETS processes to completion
• Performs initial review of tax compliance for business travelers and evaluates completeness, accuracy and appropriateness of proposed transaction/requests.
• Customer Handling: Promptly crafts responses to a range of inquiries
• Apply analytical and project management methodology and tools
• Cross-functional Coordination: Seamlessly coordinate with business tax teams in EY globally to ensure the initiation of compliance requirements
• This role requires interaction with EY business leaderships including Partners to gather details about the engagement, secure required approval for cost etc
• Diligent Follow-ups: Maintain a proactive approach to follow-ups, ensuring all relevant and required data is timely submitted for assessment
• Consultation and Support: Educate travelers with various risk involved in cross border travel and importance of being complaint to rules and regulations. Provide tiered support to users, addressing queries related to cross border travel and troubleshooting tool-related issues, and escalating complex problems to higher-level support teams as needed.
• Work independently to meet the onshore CBTS ETS Manager requirements to ensure compliance
• Assist with the day-to-day functioning and upkeep of risk management tools and systems, ensuring they are running smoothly and efficiently.
• Update and maintain the integrity of data within risk management systems, guaranteeing both accuracy and completeness.
• Actively participate in team meetings, providing task updates and engaging in discussions aimed at process optimization.
• Take part in training sessions to enhance your understanding and proficiency in risk management practices and tools.
• Keep up with of the latest industry trends, best practices, and regulatory developments that may influence risk management procedures.

Qualifications:

• Strong research and analytical skills.
• Excellent communication and coordination abilities.
• Demonstrated research and analytical prowess.
• Familiarity with compliance processes and legal documentation.
• Proficient in using corporate internal tools and software.
• Ability to work independently and as part of a team.
• Detail-oriented with a commitment to accuracy and thoroughness.
• Proactive mindset, adept at managing multiple tasks and deadlines.
• Consultation and reporting skills.

To qualify for the role, you must have

• Education: Graduate/post-graduate with commerce/Finance background
• Experience: 0 to 4 years of relevant experience
• Certification Requirements: Any relevant certifications will be an added advantage

Technologies and Tools

• Experience in MS office suites like Microsoft 365, with competency in MS excel

Ideally, you’ll also have

• Flexibility to work in rotational shifts including night shifts

What we look for

• A team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
• A team which has its foundation in the core values of trust, respect and teaming. The team which focuses on supporting its colleagues to excel in their respective domains and provides avenues to help acquire and demonstrate new skills.
• Opportunities to work with Global Executive risk management teams on strengthening and monitoring compliance framework
• This role is ideal for someone who thrives in a structured environment and enjoys the challenge of navigating complex procedures. If you have a knack for research, a passion for compliance, and a talent for organization, we encourage you to apply and become an integral part of Cross Border Travel support team.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, Hungary, India, Philippines, Poland, Mexico, Spain, Sri Lanka and UK– and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.