Manager

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Business Services
Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. 
Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.
In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. 

Process Overview*

CFO Data Management India team was set up in 2023 as a part of the CFO Global Delivery strategy to provide offshore delivery to CFO Data Management, part of  Enterprise CFO functions, consolidating legacy functions of Finance Data Management and Treasury Data Management . The capabilities hosted include Data Analysis, Product specialists with understanding of underlying Data for Liquidity/ Regulatory Reporting, Reconciliations, Management Reporting & Analysis, Research & Analytics, Financial Transaction Processing and Finance Systems Support

Data Management team enables the Finance Organization and supports data needs of finance business users

The Data Management team is involved in various activities (including, but not limited to):

Regulatory Reporting related data management Activities: Team support activities related to US and EMEA Regulatory reports, data validation and resolution of Data quality issues. Team performs a critical role in providing centralized support for Global Banking and Market products ( Treasury, Traded, Loans & Deposits etc.)  data validation and analysis for internal and external Liquidity reporting.  Team is engaged in activities such as validation of data for regulatory reports, data quality issue resolution, data reconciliation with authoritative sources and posting adjustments. Team actively works on strategic initiatives aimed at improving the quality of numbers reported in regulatory reports  Data Sourcing and provisioning: This includes defining and implementing data provisioning strategy to source the data from all lines of business into regulatory reports and management reports. Team is actively involved in sourcing initiatives where it works with various source systems, technology teams and report owners to source the data into regulatory reports as per regulator and stakeholder requirements.

Job Description*

This role will be responsible for supporting Profit products team. The primary functions include partnering with data users, upstream data providers, and technology teams to research and drive resolution of data issues, document and communicate new business and data requirements, test data and functionality changes, and develop and maintain controls to ensure the integrity of the data.  Additionally, the role is responsible for supporting periodic audits and exams by the internal audit and compliance organizations and various Bank regulatory agencies.

Responsibilities*

Individual will be required to perform following responsibilities (this is an indicative list and could vary depending on business priorities)

• Support Profit monthly production with analysis, execution of controls and communications to ensure timely and accurate data delivery
• Demonstrate proficiency of Profit methodologies, logic, data lineage and understand strategic uses of customer profitability data
• Field user questions regarding differences between Profit and General Ledger data
• Present to business partners including senior management to improve overall understanding of Profit data and the benefits it provides
• Partner with Line of Business Finance, Operations, Marketing and Tech Teams – to understand and/or identify opportunities for integrating Profit data into internal management routines
• Participate in developing requirements, supporting design and execute testing for Profit changes
• Ensures data is accurate, complete, and fit for performing data analyses through various testing procedures and data controls which help to identify business insights fit for purpose for a particular product set
• Continually grow and expand market products and use-case knowledge, with a focus to understand the ‘why’, to anticipate and proactively address questions and issues before they occur
• Leverage SQL, Excel, and other analytics tools to identify and understand data issues, quantify impacts, or provide answers to time-sensitive business, audit, and regulator questions
• Ability to debug SQL/oracle procedures to fix them and also able to write them from scratch as per project requirement Develops, manages, and executes on controls, ensuring tracking, monitoring, and resolution of any control breaches with data platform
• Constantly evaluate our processes to ensure data risks are identified and properly mitigated, while seeking opportunities to simplify, automate, and improve wherever/whenever possible
• Data validation & reconciliation: production support, monthly trend analysis or ad hoc analysis
• Data sourcing, mapping and analysis, reporting
• Data testing -laying test cases & writing test scripts, testing data- analyze results of testing –identify defects and solution for items out of tolerance.
• Coordinate with business partners, project management team, technology as per requirement in the project
• Documentation – Provide Inputs on the Project documents etc.
• Continually identify process improvement opportunities

Liaison and Change

• Build relationships across CFO DM teams including stakeholders e. g. Technology, Treasury, Liquidity to understand and resolve accounting and reporting issues.
• Support change agenda across group and ensure processes are efficient, consistent, and sustainable, making best use of technology.
• Supporting DM and  enterprise Operational Excellence initiatives

• Exposure to Emerging technologies like Alteryx, Tableau, UiPath, etc

Requirements*

Education*

Excellent Finance background (Commerce graduate/Finance Post graduates)

Certifications If Any NA

Experience Range*

6 – 10 years

Foundational skills*

• Finance support experience in the banking/financial services industry
• Strong finance acumen with understanding of banking products and financial statements
• Advanced SQL experience and understanding of relational databases.
• Advanced Microsoft Office suite software skills (Excel, Access, Word, SharePoint, One Note, Project)
• Experience with process automation using tools such as Tableau and Alteryx
• Significant experience in technology data/risk assessments and remediation efforts.
• Builds Partnerships - broad-based business relationships across the enterprise. Positively and skillfully influences peers, colleagues, leaders and business partners to collaborate and deliver consistent quality results.
• Strong organizational ability and extremely detail oriented
• Excellent written and oral communication skills at all levels (i.e. colleagues to senior management) and situations (i.e. one-on-one to presentations)
• Dynamic, high energy, solid work ethic, willing to take on new defined and undefined initiatives.
• Ability to think laterally and identify possible solutions to problems.
• Able to excel and influence in a cross-functional team structure
• Driven to learn and develop new skills.
• Self-motivated and independent having an excellent control mindset.
• Ability to effectively manage multiple priorities and deliver as well as being able to adapt to changes.

• Able to work in a fast paced, deadline-oriented environment.
• High level of ownership and attention to detail                                                                                 
• Ability to apply sound judgment, provide effective challenge and display confidence to challenge.
• Ability to self-manage and prioritize, pursue goals and consistently deliver results.
• Ability to apply sound judgment, provide effective challenge and display confidence to challenge.
• Ability to self-manage and prioritize, pursue goals and consistently deliver results.
• Flexibility and good negotiations skills
• Exposure to Emerging technologies like Alteryx, Tableau, UiPath, etc
• Driving innovation and transformation in finance

Desired skills

Regulatory reports knowledge, Tableau

Work Timings*

9 hours shift between 11 AM and 11 PM

Job Location*

Mumbai