Scrum Master

Scrum Master

Position Description
Company Profile:
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.

Job Title: Scrum Master
Position: LA
Experience: 8+Years
Category: LA
Shift: Timing/rotation etc. details
Main location: Hyderabad
Position ID:J0826-2090
#LI-SB15
Employment Type: Full Time
Position Description: CGI is looking for an experienced Senior Scrum Master with 8+ years of experience to work on strategic technology projects for one of the largest financial institutions in the United States. The successful candidate will work in a challenging and highly collaborative technical environment, gaining exposure to advanced tools, technologies, and enterprise technology platforms.

The Scrum Master will work closely with Agile delivery teams, Product Owners, stakeholders, and peer Scrum Masters to support Sprint and Release Planning, facilitate Agile ceremonies, remove impediments, improve team effectiveness, and drive continuous improvement.

The candidate should be self-driven, capable of working independently, and able to effectively manage multiple teams, projects, priorities, and stakeholder expectations.

Your future duties and responsibilities
Lead and facilitate Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, Backlog Refinement, Release Planning, and Kanban meetings.
Manage and coordinate multiple Agile projects, including scope, timelines, dependencies, risks, and delivery commitments.
Partner closely with Product Owners to manage and prioritize product backlogs, requirements, acceptance criteria, and new requests.
Coach development teams on Scrum, Kanban, Agile principles, and best practices.
Guide teams toward increased Agile and Scrum maturity, self-organization, accountability, and continuous improvement.
Facilitate effective communication and collaboration across development, QA, architecture, DevOps, business, and other technology teams.
Act as a key point of contact for customers, business stakeholders, management, and external teams.
Identify, track, and remove technical, organizational, and cross-team impediments impacting delivery.
Proactively manage risks, issues, dependencies, and blockers and ensure timely resolution.
Facilitate conflict resolution and promote collaborative decision-making and problem-solving.
Encourage cross-training, knowledge sharing, team ownership, and collective accountability.
Monitor Agile metrics such as velocity, sprint predictability, burndown/burnup, cycle time, throughput, and defect trends.
Ensure Sprint deliverables meet agreed quality, scope, business, and compliance standards.
Drive continuous improvement through retrospectives, root-cause analysis, Agile health checks, and improvement initiatives.
Support teams in implementing process and organizational changes effectively.
Collaborate with other Scrum Masters to address enterprise-level dependencies and Agile process improvements.
Maintain transparency through Agile dashboards, Jira reports, status reports, dependency trackers, and delivery metrics.
Foster a productive environment where team members take ownership of the product, collaborate effectively, and continuously improve.
Work independently with minimal supervision while maintaining strong alignment with project and organizational objectives.

Required qualifications to be successful in this role
Must Have Skills:
8+ years of overall IT experience with significant experience as a Scrum Master.
Strong hands-on experience working with Agile/Scrum and Kanban methodologies.
Experience managing and facilitating Agile ceremonies for multiple teams/projects.
Strong experience working with Product Owners, Business Stakeholders, Development Teams, and senior management.
Proven experience in impediment removal, dependency management, risk management, and conflict resolution.
Experience with backlog management, Sprint/Release Planning, and Agile delivery metrics.
Strong communication, facilitation, leadership, and stakeholder-management skills.
Ability to work independently in a fast-paced and technically complex enterprise environment.
Experience working in financial services, banking, or other regulated environments is highly preferred.
Experience with Jira, Confluence, Agile dashboards, and reporting tools.
Scrum Master certification such as CSM, PSM, SAFe Scrum Master, or equivalent is preferred.
Preferred Skills
Enterprise Agile transformation
SAFe / Scrum / Kanban
Jira and Confluence
Release and dependency management
Stakeholder management
Agile metrics and reporting
Continuous improvement
DevOps and CI/CD awareness
Cloud and modern technology environments
Financial services / banking domain experience
Onshore/offshore team coordination
What You Will Do
You will play a critical role in enabling high-performing Agile teams, improving delivery predictability, removing organizational and technical barriers, and ensuring teams consistently deliver high-quality business value. You will also have the opportunity to work with experienced technology professionals and gain exposure to advanced enterprise tools and technology suites within a leading financial-services environment.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our team—one of the largest IT and business consulting services firms in the world.