Product Manager

DentalKart

Careers at DentalKart

Senior Product Manager AI/GenAI Products

Product Management

DentalKart Head Office Chhatarpur New Delhi

Head of Product / CPO

Product Management with a focus on Conversational AI Agentic AI and RAG-based systems

57 years with at least 12 years on GenAI/LLM-based features

ABOUT THE ROLE

DentalKart is looking for a Senior Product Manager to own and scale AI-first product initiatives from 0-to-1 builds to optimizing existing GenAI-powered workflows. This is a role at the intersection of product strategy LLM/agentic system design and cross-functional execution and we need someone who can translate DentalKarts business goals into measurable AI-enabled product outcomes rather than just shipping features for their own sake.

You will be the owner of the AI product roadmap end-to-end sharp enough to scope the right problem and rigorous enough to prove it moved a real metric before calling it done.

WHAT YOULL OWN

End-to-end AI product strategy: Owning the roadmap for AI/GenAI-driven features from problem discovery through launch and iteration rather than just executing a backlog handed to you.

Conversational and agentic system design: Designing and scoping Conversational AI Agentic AI RAG-based retrieval or recommendation systems that improve customer engagement operational efficiency or revenue.

PRDs and engineering partnership: Writing PRDs user stories and acceptance criteria and working closely with engineering to reduce ambiguity and back-and-forth.

Metrics and experimentation: Defining and tracking North Star and supporting metrics (accuracy CSAT resolution time retention conversion) and running A/B tests to validate hypotheses before full rollout.

Cross-functional alignment: Partnering with Engineering Design Data Science Sales and Ops to align the roadmap with DentalKarts business OKRs.

Stakeholder and escalation management: Managing stakeholder relationships across enterprise clients or internal business units including escalation handling.

LLM evaluation and guardrails: Building or overseeing LLM evaluation frameworks prompt versioning and guardrail design where applicable.

WHAT WERE LOOKING FOR

57 years of Product Management experience with at least 12 years working directly on GenAI/LLM-based features (chatbots voice agents recommendation engines or automation tools).

Proven track record of shipping products that moved a clear metric resolution time CSAT retention revenue or cost savings.

Strong technical fluency comfortable discussing RAG prompt engineering APIs and system design with engineering teams even if not hands-on coding.

Experience writing PRDs and driving cross-functional delivery in an agile environment.

Bachelors/Masters from a top-tier institute preferred.

Prior experience at a high-growth product company preferred.

GOOD TO HAVE

Experience with tools like Jira Confluence Figma SQL Tableau/Power BI.

Familiarity with GenAI tooling (OpenAI Gemini Claude Lovable Kiro) for rapid prototyping.

Experience managing or working closely with cross-functional PODs members.

Required Skills:

DentalKart Careers at DentalKart Senior Product Manager AI/GenAI Products Product Management Location DentalKart Head Office Chhatarpur New Delhi Reports To Head of Product / CPO Function Product Management with a focus on Conversational AI Agentic AI and RAG-based systems Experience 57 years with at least 12 years on GenAI/LLM-based features ABOUT THE ROLE DentalKart is looking for a Senior Product Manager to own and scale AI-first product initiatives from 0-to-1 builds to optimizing existing GenAI-powered workflows. This is a role at the intersection of product strategy LLM/agentic system design and cross-functional execution and we need someone who can translate DentalKarts business goals into measurable AI-enabled product outcomes rather than just shipping features for their own sake. You will be the owner of the AI product roadmap end-to-end sharp enough to scope the right problem and rigorous enough to prove it moved a real metric before calling it done. WHAT YOULL OWN End-to-end AI product strategy: Owning the roadmap for AI/GenAI-driven features from problem discovery through launch and iteration rather than just executing a backlog handed to you. Conversational and agentic system design: Designing and scoping Conversational AI Agentic AI RAG-based retrieval or recommendation systems that improve customer engagement operational efficiency or revenue. PRDs and engineering partnership: Writing PRDs user stories and acceptance criteria and working closely with engineering to reduce ambiguity and back-and-forth. Metrics and experimentation: Defining and tracking North Star and supporting metrics (accuracy CSAT resolution time retention conversion) and running A/B tests to validate hypotheses before full rollout. Cross-functional alignment: Partnering with Engineering Design Data Science Sales and Ops to align the roadmap with DentalKarts business OKRs. Stakeholder and escalation management: Managing stakeholder relationships across enterprise clients or internal business units including escalation handling. LLM evaluation and guardrails: Building or overseeing LLM evaluation frameworks prompt versioning and guardrail design where applicable. WHAT WERE LOOKING FOR 57 years of Product Management experience with at least 12 years working directly on GenAI/LLM-based features (chatbots voice agents recommendation engines or automation tools). Proven track record of shipping products that moved a clear metric resolution time CSAT retention revenue or cost savings. Strong technical fluency comfortable discussing RAG prompt engineering APIs and system design with engineering teams even if not hands-on coding. Experience writing PRDs and driving cross-functional delivery in an agile environment. Bachelors/Masters from a top-tier institute preferred. Prior experience at a high-growth product company preferred. GOOD TO HAVE Experience with tools like Jira Confluence Figma SQL Tableau/Power BI. Familiarity with GenAI tooling (OpenAI Gemini Claude Lovable Kiro) for rapid prototyping. Experience managing or working closely with cross-functional PODs members.

Required Education:

Graduate in B.E or B Tech is preferred.