Deputy Manager - Sales
Mahindra & Mahindra Ltd
Responsibilities & Key Deliverables
- Manage a set of dealerships to achieve the business parameters like volumes, market share, collection, deliveries, spares part sales etc.
- Ensuring viable distribution network by appointing dealers, sub-dealers for appropriate market coverage.
- Ensure availability of trained manpower in adequate quantity at dealerships.
- Facilitate / coach the dealers and his staff for implementation various systems like MSS etc.
- Ensure availability of appropriate service infrastructure and drive implementation of service systems for improving customer satisfaction.
- Execution of events like local level sales promotion campaigns, product launches etc.
- Train the dealer salesmen on pre-sales and sales processes, new product features / modifications.
- Track the competitor activities, capture feedback on performance of competitor (and our) products.
- Design and implementation of specific incentive schemes for dealers.
- Liaisoning with financial institutions / banks for exploring new avenues for retail financing of product.
Preferred Industries
Farm Sector
Education Qualification
Engineering graduate with about 4 to 7 years’ experience / Diploma holder with 7 to 9 years of relevant experience
General Experience
Engineering graduate with about 4 to 7 years’ experience / Diploma holder with 7 to 9 years of relevant experience
Critical Experience
1) Customer Focus
2) Team Work
3) People Development
4) Result Orientation with Execution Excellence
5) Vision & strategic orientation
System Generated Core Skills
Consumer Insighting
Credit Management
Customer Profitability
Customer Relationship Management (CRM)
Customer Segmentation
Data Reporting
Manpower Management
Designing Review Mechanism
Financial Management
Financial Reporting
Inventory Management
Key Account Management
Lead Generation
Market Intelligence
Market Research
Marketing Campaigns
Negotiation
Performance Management
Training & Development
Promotional Activities
Revenue Generation
Reward Management
Sales Planning
Territory Coverage Optimization
Data Analysis
Capability Building
Enquiry Management
System Generated Secondary Skills
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