Microsoft Dynamics 365 CRM Specialist
Jobgether
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Microsoft Dynamics 365 CRM Specialist based in India. The Microsoft Dynamics 365 CRM Specialist will design, develop, and support CRM solutions that help teams manage business processes and customer information effectively. This role combines hands-on technical development with business analysis, stakeholder engagement, and ongoing platform improvement. You will customize Dynamics 365 Customer Engagement, build Power Platform solutions, and develop integrations using C#, . NET, REST APIs, and Microsoft Azure services. Working closely with business stakeholders and an international IT team, you will translate operational needs into scalable, reliable, and secure technical solutions. You will also troubleshoot production issues, improve system performance, and ensure users can make the most of CRM capabilities. This is an opportunity to contribute to digital transformation within a globally distributed, collaborative environment focused on sustainability reporting and organizational impact. Accountabilities - CRM solution delivery: Design, develop, customize, implement, and maintain Microsoft Dynamics 365 CRM solutions that meet business requirements and improve operational workflows. - Configure and customize Dynamics 365 components, including entities, forms, views, dashboards, business rules, process flows, security roles, and solution configurations. - Develop and maintain custom CRM functionality and integrations using C#, . NET, REST APIs, and Microsoft Azure integration services. - Build and enhance Microsoft Power Platform solutions that streamline business processes, improve productivity, and support evolving organizational needs. - Integration and application development: Integrate Dynamics 365 with external applications and business systems using RESTful services, APIs, and appropriate Microsoft integration technologies.
- Work with Azure services, including Logic Apps, Functions, Key Vault, App Services, and WebJobs, to support reliable enterprise application integration. - Production support and continuous improvement: Investigate CRM incidents, troubleshoot technical issues, perform root-cause analysis, and implement sustainable fixes to maintain service reliability. - Translate business requirements into practical technical solutions and maintain clear technical documentation, solution designs, and support materials. - Stakeholder engagement: Collaborate with business stakeholders to understand requirements, explain technical options, and recommend suitable CRM solutions. - Work closely with the international IT team and global business users, providing technical guidance, knowledge sharing, and support throughout solution delivery. - Coordinate with internal and external stakeholders to ensure effective integration between Dynamics 365 and other enterprise systems. - Deliver user and administrator training, facilitate knowledge transfer, and promote effective adoption and ongoing use of CRM solutions. Requirements: - Approximately 5 years of overall IT experience, including at least 3 years of hands-on experience developing and supporting Microsoft Dynamics 365 CRM and Power Platform solutions. - Strong experience with Dynamics 365 Customer Engagement configuration, customization, and development, including Dataverse, security, solution management, plugins, workflows, and custom functionality. - Experience integrating Dynamics 365 CRM with external applications using REST APIs, web services, and Microsoft integration technologies. - Practical experience with Microsoft Azure services for enterprise application integration, including Azure Logic Apps, Azure Functions, Azure Key Vault, App Services, or WebJobs. - Strong software development skills in C#, . NET/. NET Framework, ASP. NET, REST/Web APIs, JavaScript, HTML, CSS, and JSON.
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- ...writing and in person A commitment to high-quality work, strong attention to detail, and a sense of urgency Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook) and WebEx, and the ability to become proficient with Parexel systems Required Qualifications...SuggestedRemote jobFull timeLocal areaWorldwide
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...agreement, and payment confirmation. 7. Keep lead stages, conversation notes, objections, next actions and follow-up dates updated in a CRM or spreadsheet. 8. Meet agreed sales and collection targets, review pipeline progress and flag stalled opportunities early. 9. Hand...CRMRemote jobImmediate startWork from homeRs 8 - 11 lakhs p.a.
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...Effective Communication skills for engaging with cross-functional teams and presenting findings clearly. 6. Familiarity with CRM (Salesforce, Zoho) is an advantage. 7. Proficiency in productivity tools such as spreadsheets, presentation software,...CRMRemote jobImmediate startWork from homeRs 15000 per month
Actively hiring Junior Lead Generation Associate Start Date Starts Immediately CTC (ANNUAL) ₹ 2,00,000 - 2,10,000 ₹ 2,00,000 - 2,10,000 /year ...Remote jobImmediate startWork from homeUS shiftNight shiftRs 10000 - Rs 15000 per month
...until the application process is completed. 7. Verify and update lead details, field visits, and certification status in the company CRM or reporting system. 8. Achieve the assigned target of 35 verified successful ZED Certifications within 26 working days. 9. Submit...CRMRemote jobImmediate startWork from homeRs 2.4 - 4.8 lakhs p.a.
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...solutions. 6. Follow up with prospects, negotiate, and close sales deals. 7. Maintain customer information and sales pipelines in the CRM. 8. Achieve monthly sales targets and revenue goals. 9. Build long-term client relationships and identify upselling opportunities....CRMRemote jobImmediate startWork from homeRs 5 - 8.5 lakhs p.a.
...negotiate, and close deals. Maintain follow-ups and customer relationships. Achieve monthly sales and revenue targets. Maintain CRM and sales records. Requirements: 1-2 years of experience in B2C Sales, Inside Sales, Telesales, BDA, EdTech, Staffing, Recruitment,...CRMRemote jobFull timeImmediate startWork from homeUS shiftShift workNight shift- ...We are seeking a detail-oriented and reliable CRM Data Cleanup Assistant to help maintain accurate, organized, and up-to-date customer records in our customer relationship management (CRM) system. The ideal candidate is comfortable working with digital records, spreadsheets...CRMFull timeRemote job
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- ...experience: Experience in business development, sales, account management, customer success, or a coordination role is an advantage. - CRM familiarity: Knowledge of CRM platforms such as HubSpot, Salesforce, or similar tools is a plus. - Business and technology exposure: Familiarity...CRMFull timeRemote job
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- ...Measurement and Reporting: Track and analyze business-critical metrics, including conversion rates, repeat revenue, repeat order value, and CRM performance. Use data to prioritize initiatives and demonstrate measurable impact. - Cross-Functional Collaboration: Work closely with...CRMFull timeRemote job
- ...problem-solving abilities. - Basic computer skills and familiarity with email, web-based applications, and customer relationship management (CRM) systems. - Ability to manage multiple customer inquiries, prioritize tasks, and work independently. - A reliable internet connection...CRMFull timeRemote job
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- ...requirements and customer needs. - Customer intelligence and data integration: Develop reliable integrations that bring together information from CRM platforms, customer conversations, support systems, and other data sources. Transform fragmented information into a unified view of...CRMFull timeRemote job
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- ...relationships ~Support sales and business development activities ~ Identify new opportunities ~Assist in client follow-ups ~Global CRM Software exposure Who can apply: Graduate/ Post Graduate interested in Sales /Marketing/ Business Development Strong...CRMFull timeInternship
Rs 5.5 lakh p.a.
...client onboarding experience. 10. Maintain accurate records of leads, client interactions, sales activities, and opportunities in the CRM system. 11. Assist in planning and executing digital marketing campaigns across LinkedIn, Facebook, Instagram, Google, and other...CRMRemote jobImmediate startWork from homeRs 2.5 - 3.2 lakhs p.a.
...4. Building and maintaining relationships with clients to ensure customer satisfaction and retention 5. Managing and updating the CRM system with accurate and up-to-date information 6. Meeting and exceeding sales targets and KPIs consistently 7. Staying up-to-date...CRMRemote jobImmediate startWork from homeUS shiftRs 3 - 4.5 lakhs p.a.
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