Inpatient Medical Coder - CDI & Workqueue Management
OptiClaim
About the Role
We are looking for an experienced Inpatient Medical Coder to join our Revenue Cycle team. This role goes beyond standard production coding — the right candidate will be responsible for managing daily workqueue inventory, prioritizing accounts by payer and dollar value, coordinating with CDI teams, and ensuring timely and accurate billing across inpatient service lines. If you are someone who is structured, responsive, and takes ownership of your queue end to end, this role is built for you.
Key Responsibilities
Workqueue & Inventory Management
- Review and manage daily workqueue inventory including high dollar, low dollar, and pending hold accounts
- Plan daily production targets based on volume inflow and payer priority
- Monitor and clear holding accounts on a daily basis to ensure timely billing
- Provide regular queue and priority account updates to team leads and management
Inpatient Coding & Account Processing
- Process inpatient accounts with primary focus on Medicare, Medicare Replacement, and Date of Service (DOS) priority accounts
- Ensure accurate ICD-10-CM and CPT code assignment based on clinical documentation
- Review and action high priority accounts shared by management within the same shift
- Maintain high coding accuracy and productivity standards consistently
CDI Coordination
- Identify and route CDI mismatch accounts to the CDI team on a daily basis
- Ensure appropriate processing and resolution of CDI-flagged accounts
- Participate in weekly CDI team coding level 10 calls to align on documentation and coding standards
- Collaborate with the CDI team to address documentation gaps and coding queries
Meetings & Communication
- Attend POC meetings conducted three times a week
- Participate in workqueue calls and weekly manager meetings held every Wednesday
- Maintain clear and timely communication with internal stakeholders on account status, priority escalations, and queue updates
Required Qualifications
Active CPC or CCS certification through AAPC
Minimum 3 years of hands-on inpatient coding experience
Strong knowledge of ICD-10-CM, ICD-10-PCS, and inpatient coding guidelines
Experience working with Medicare and Medicare Replacement payer accounts
Demonstrated ability to manage and prioritize large workqueue inventories
Familiarity with CDI workflows and mismatch account processing
Strong communication skills with the ability to provide structured updates to leadership
Preferred Experience
- High dollar and priority account management in an inpatient setting
- Experience working within structured workqueue environments
- Familiarity with holding account management and timely billing workflows
- Prior coordination with CDI teams in a hospital or large health system setting
Key Competencies
Inpatient Coding | Workqueue Management | Medicare & Medicare Replacement | CDI Coordination | Priority Account Management | Holding Account Review | Timely Billing | Production Planning | Attention to Detail | Stakeholder Communication
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