Sales Manager

Work Timings: 10:00 AM – 7:00 PM

Working Days: Monday to Saturday (excluding public holidays)

Work Mode: Work from Office

Location: IIDE Corporate Office, Lower Parel, Mumbai

About IIDE:

IIDE is India’s leading digital business school, offering industry-relevant programs in digital marketing, AI, and business. With a strong focus on experiential learning, we equip students, graduates, and working professionals with the skills required to thrive in today’s digital-first world.

Backed by a community of 500,000+ learners and 250+ industry experts, IIDE delivers hands-on training, real-world projects, and robust placement support. With campuses in Mumbai and Delhi, we continue to expand our presence across India and globally.

About the Role:

As the Sales Manager at Lower Parel, Mumbai , you will play a pivotal role in leading and managing a high-performing team of sales counselors to drive enrollment and revenue growth across India. This role involves overseeing day-to-day sales operations, executing sales strategies, monitoring performance metrics, and ensuring strong lead conversion. You will collaborate closely with marketing and cross-functional teams to optimize processes, improve sales outcomes, and maintain high standards across the admissions and sales function.

What You’ll Do:

● Sales Target Achievement & Revenue Delivery:

○ Achieve individual and team sales targets aligned with business plans.

○ Manage lead conversion rates and maintain sales funnel hygiene.

○ Drive new customer acquisition through direct sales and telesales.

○ Monitor lead aging and ensure timely follow-ups by the team.

● Sales Strategy Execution & Process Improvement:

○ Execute sales plans and campaigns designed by sales leadership.

○ Drive cross-selling and upselling initiatives within the team.

○ Share market insights and student feedback with product and marketing teams.

○ Ensure effective CRM usage and adherence across the team.

● Team Management & Training:

○ Manage and motivate a team of 10–30 sales counselors.

○ Conduct regular training on sales calls, pitches, objection handling, and lead management.

○ Set daily, weekly, and monthly targets and track team performance.

○ Support recruitment and onboarding of new sales team members.

● Reporting & Quality Assurance:

○ Track and report team performance metrics including revenue per counselor and conversion rates.

○ Conduct call audits and quality checks to maintain sales standards.

○ Ensure proper lead allocation and CRM hygiene through regular audits.

● Additional Duties:

○ Collaborate closely with marketing on lead quality and campaign effectiveness.

○ Drive continuous improvement in sales processes and team productivity.

○ Perform any other reasonable duties as requested by management, aligned with the broad scope of the position.

○ Perform other duties as assigned by sales leadership.

Who You Are:

● Must-Have:

○ 2–3 years of sales experience with a PG degree from a premium B-school (such as IIMs or equivalent) OR Graduate/Postgraduate with 8–10 years of total work experience, preferably in sales or EdTech.

○ Proven experience managing a sales team of 10 or more members.

○ Strong understanding of sales conversion metrics and pipeline management.

○ Excellent communication, leadership, and people management skills.

○ Proficiency in MS Office and CRM tools (Salesforce, HubSpot, LeadSquared, etc.).

○ Strong objection handling and negotiation skills.

● Should Have:

○ Experience supporting sales strategy execution and incentive planning.

○ Ability to analyze data and create actionable performance reports.

○ Familiarity with CRM processes and sales automation tools.

● Nice to Have:

○ Exposure to cross-functional collaboration with marketing and product teams.

○ Experience working with international sales markets or teams.

○ Certifications or training in sales leadership or CRM optimization.

Why Join IIDE?

● Work with one of India’s fastest-growing digital education brands.

● Gain exposure to end-to-end sales operations and business growth initiatives.

● Collaborative and high-growth work environment.

● Opportunity to lead and scale high-performing sales teams.

● Career growth and learning opportunities in a dynamic EdTech ecosystem.

Who You’ll Thrive As

You’re someone who:

● Thrives in a target-driven, fast-paced sales environment.

● Enjoys leading, mentoring, and developing high-performing teams.

● Has a strong analytical mindset with a focus on performance metrics.

● Takes ownership and drives results with accountability.

● Is proactive, adaptable, and passionate about delivering exceptional student experiences.