Customer Care Executive - Fresher

Actively hiring

Customer Care Executive

Start Date

Starts  Immediately

CTC (ANNUAL)

₹ 3,00,000 - 5,00,000 ₹ 3,00,000 - 5,00,000 /year

Experience

No experience required

No experience required

Apply By

6 Aug' 26

Posted few hours ago

Fresher Job

Be an early applicant

About the job

Job description
Roles & Responsibilities:

Answering customer inquiries: Responding to questions about products, services, pricing, and company policies.
Resolving customer issues and complaints: Addressing customer concerns and finding appropriate solutions.
Providing information about products and services: Offering details about product features, benefits, and availability.
Taking orders and processing payments: Handling customer orders and transactions, including billing and payment processing.
Managing customer accounts: Making necessary changes to customer accounts and providing account information.
Handling returns and exchanges: Processing returns and exchanges for products or services.
Escalating issues to appropriate departments: Referring customers to supervisors or other specialized teams when necessary.

Key Skills Required:

Good English communication skills (oral) - Talking to others to convey information effectively
Reading comprehension Understanding written sentences and paragraphs in work-related documents
Critical thinking - Using logic and reasoning to identify solutions, conclusions, or approaches to problems
Ability to use empathy
Service orientation Actively exploring ways to help people
Flexible and adaptable
Ability to use desktop system
Ability to take responsibility
Demonstrates patience and self-control
Coordination: Adjusting actions in relation to others' actions
Preparatory information:

Maintaining accurate records: Documenting customer interactions and transactions.
Providing excellent customer service: Maintaining a positive and professional attitude while interacting with customers.
Collaborating with other departments: Working with other teams to ensure a positive customer experience.

Skill(s) required

Effective Communication Email Management English Proficiency (Spoken) Interpersonal skills MS-Office Spoken Communication

Earn certifications in these skills

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 3,00,000 - 5,00,000 /year

Perks

Informal dress code 5 days a week Free snacks & beverages Cab/Transportation facility Health Insurance Life Insurance

Number of openings

5

About ASCLOUDSECURE

ASCloud Secure is one of the best software development corporations that offers top-rated software development assistance in terms of boundless experience, key business insights, and a dedicated team of skilled professionals with a systematic working process. We have been helping companies and established brands re-imagine their business through robust and flexible digitalization today and unlock the possibilities of tomorrow, for more than 10 years and millions of users around the globe. We collectively bring in-depth application expertise and the latest IT improvements development to provide safe and secure software solutions for any OS, browser, and device to deliver and produce custom solutions that perfectly match the needs and behavior of our customers.

Activity on Internshala

Hiring since April 2026

96 opportunities posted

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