Technical Consultant

About NIIT

NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world’s leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises, and Institutions.

Job Title:

Techno-Functional Transition Consultant – L&D Services (LMS consultant) Mandatory: HCM + Learning domain certified by Workday Engagement Type:

Full time contract (6 months) Remote

Role Overview

NIIT is seeking a

Techno-Functional Transition Consultant

to support the transition and enablement of managed Learning & Development (L&D) services. This role will act as the

technology coordination and functional lead during the transition phase , working closely with stakeholders, NIIT teams, and various specialist consultants to establish the technology landscape required to support the agreed

Learning Services Delivery Model .

The consultant will not be responsible for building or implementing technical integrations directly. Instead, they will

define requirements, coordinate across technical stakeholders, validate integration design, and manage testing and readiness activities

across systems that support the L&D ecosystem.

Key Responsibilities

1. Technology Landscape Definition & Coordination

Define and document the

end-to-end technology landscape between Client and NIIT

required to support the managed learning services model. Identify all relevant

systems, data flows, integrations, and operational platforms

involved in the service delivery model. Develop a clear

technology interaction model

showing how Client platforms and NIIT systems will interact to enable service delivery.

2. Techno-Functional Requirements Management

Translate operational and service delivery requirements into

clear system and integration requirements . Work with relevant technical consultants and system owners to ensure these requirements are

understood, validated, and implemented correctly . Ensure requirements cover areas such as

Workday Learning administration, vendor management workflows, and operational reporting .

3. Integration Coordination (Workday, SSO, Data Flows)

Coordinate integration activities across multiple systems, including: Workday Learning integrations

and data flows Single Sign-On (SSO) enablement Downstream data exchanges

between systems and NIIT platforms Work closely with

Workday and IT consultants

who will implement the integrations, ensuring: Requirements are clearly defined Integration design aligns with the service model Testing scenarios are prepared and validated.

4. Testing, Validation & Readiness

Define and coordinate

functional and integration testing scenarios

across systems. Ensure integrations and technology components are

validated from a service delivery and operational perspective . Coordinate

UAT and transition readiness activities

with Client and NIIT stakeholders.

5. Enterprise Governance & Compliance Coordination

Support the completion of required

enterprise governance processes , including: Information Security assessments Data Privacy reviews AI governance assessments (if applicable) Enterprise Assurance and risk reviews Work with Client and NIIT stakeholders to ensure required

documentation, controls, and validations

are completed.

6. Stakeholder & Vendor Coordination

Act as a

central coordination point across technical and functional stakeholders

during the transition phase. Collaborate closely with: IT and enterprise architecture teams Workday and integration consultants L&D operations teams NIIT technology, platform, and service delivery teams. Facilitate alignment across stakeholders on

technical scope, dependencies, and delivery timelines .

7. Transition Planning & Knowledge Transfer

Support the planning and execution of

technology-related transition activities

required to move into steady-state service delivery. Ensure all systems, integrations, and operational processes are

ready for go-live . Coordinate

documentation, handovers, and knowledge transfer

to NIIT operational teams post-transition.

Required Skills & Experience

NIIT DNA:

Deep understanding of NIIT’s Managed Training Services (MTS) tools and operational workflows. Strong experience in

techno-functional consulting roles supporting enterprise system transitions or service setup programs . Ability to

bridge business requirements and technical implementation

across multiple systems. Experience working with

Learning Management Systems (LMS) , preferably

Workday Learning . Understanding of

system integrations, identity management (SSO), and enterprise platform ecosystems . Experience coordinating

requirements, validation, and testing across multiple technical teams . Strong stakeholder management and cross-functional collaboration skills.

Preferred Experience

Experience supporting

Learning & Development outsourcing or managed learning services engagements . Familiarity with

Workday ecosystem and HR technology integrations . Experience working in

large enterprise environments involving governance processes such as InfoSec, Data Privacy, and risk assessments.

NIIT is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.