Duty Manager

Not for nothing is Ahmedabad, India's first UNESCO Urban World Heritage Site. It is one of the few smart cities that lives a fine balance between progressive business ethics and an illustrious history. This legendary city, has much in common with the Taj, a classic Indian luxury brand that does as much right by heritage & service as it does by being progressive. Located in the neighbourhood of everything that matters - business, pleasure, wellness, dining, networking and celebrations - the Taj Skyline at Ahmedabad is a vantage, 5 star luxury address with 170 rooms(in its first phase, with the second phase adding another 145 rooms soon). With a distinctive sense of place and its legendary hospitality, it sits well in a city known to abide by traditions. The Taj Skyline, in summary, is central to work and life, in and around Ahmedabad. With a coveted location at Sindhu Bhawan Road with direct connectivity to the airport (32 minutes away) the luxury hotel is most conveniently accessible to the business districts of S.G. Highway, Sanand & Kadi Kalol and the twin city of Gandhinagar. Within a 15-30 minute golden radius it also offers up the most remarkable leisure experiences of Ahmedabad, prominent among them being the Sabarmati Ashram, Calico museum and the Adalaj stepwell. With modern architecture and with subtle inspirations of local design & culture running through its interiors, the hotel strikes a perfect balance. Rooms with a signature peacock motif, are large, luxurious and well-appointed. The luxury hotel has a social lobby, a bustling all day dining outlet, a speciality pan Asian restaurant with a swish Chinese and Thai menu, a busy tea-lounge known for its take on local classics and luxurious banqueting & conferencing spaces that make this the fellowship-capital for the city. Weddings, conferences and conventions are well served with independent access and breakaway rooms. For those seeking a world of wellness, the hotel lives it up with its signature Jiva Spa experience and a temperature controlled indoor swimming pool. To seal the argument, which we doubt there would be any, it serves up open blue-sky views for miles across its 18 floors. At Taj Skyline, you stay vibrant. As vibrant as Gujarat.

We, Taj Skyline, are hiring a dynamic, energetic, passionate, and experienced candidate for the position of Duty Manager.

Duties and Responsibilities of Duty Manger:

• Keep track of monthly, quarterly and yearly goals
• Work with management to assess and improve processes and policies
• Monitor and report on revenue and cash flow
• Uphold and enforce company policies
• Train new hires
• Address employee complaints or performance issues as needed
• Check in with employees regularly to determine satisfaction
• Schedule shifts
• Help management create the department’s budget
• Address customer issues and complaints
• Schedule regular maintenance and cleaning of facilities
• Meet regularly with upper management to stay informed on company issues
• Oversee security of the facility

Requirements and skills

• Work experience as a Duty Manager or similar management role
• Previous experience in the industry preferred
• Customer service experience
• Knowledge of cash management and bookkeeping procedures
• Team management skills
• Strong organizational skills
• Experience with facilities maintenance and/or security
• Strong problem-solving skills
• Availability to work in shifts including weekends