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Senior Technical Support Engineer — Level 3

Full-time

Mojro Technologies

Mid-level IT support role at Mojro Technologies in Bengaluru. Needs 4+ years and a B.Tech, B.E. or B.Sc.

What you'll do

  • Analyse, diagnose, and resolve complex software, application, and infrastructure issues — including backend services, APIs, and distributed systems
  • Take ownership of escalated tickets and resolve them within SLAs. Manage root cause analysis (RCA) for recurring issues and work to eliminate them permanently
  • Work with Engineering, QA, and Product Development teams to escalate and resolve product-related issues, identify system bugs, and validate fixes

What you need

  • Troubleshooting
  • Networking
  • TCP/IP
  • Linux
  • Java
  • Azure

Good to have

  • PostgreSQL
  • NoSQL
  • CI/CD
  • Git
  • Python
  • Bash

Job details

  • Location: Bengaluru
  • Experience: 4–7 years
  • Education: B.Tech or B.E. or B.Sc or BCA
  • Employment type: Full-time
  • Languages: English
Vacancy posted a month ago
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