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Customer Service Associate

Rs 2 - 3 lakhs p.a.

HamBOLDS Private Limited

Customer Service Associate

Start Date

Starts  Immediately

CTC (ANNUAL)

₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year

Experience

1 year(s)

1 year(s)

Apply By

11 Sep' 26

Posted today

Job

Be an early applicant

About the job

We are looking for a CRM Intern who is enthusiastic about customer interaction, sales, and e-commerce. You will work closely with the team to engage with customers, recover abandoned carts, follow up with leads, and improve conversions.

Key responsibilities:

1. Contact customers through calls, WhatsApp, email, or chat for abandoned-cart recovery.
2. Understand customer concerns and assist them in completing purchases.
3. Explain product features, benefits, pricing, and offers to customers.
4. Follow up with warm leads and support sales conversions.
5. Handle customer queries professionally and provide a positive experience.
6. Maintain customer interaction and follow-up records in the CRM.
7. Coordinate with the marketing team to improve customer engagement and conversion.

Skill(s) required

Customer Support Effective Communication English Proficiency (Spoken) Hindi Proficiency (Spoken) MS-Excel

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

2. are from Mumbai only

Other requirements

1. Strong communication skills

2. Customer handling

3. Sales & convincing skills

4. Problem-solving

5. Active listening

6. Follow-up & relationship building

7. Basic CRM knowledge

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 2,00,000 - 3,00,000 /year

Number of openings

2

About HamBOLDS Private Limited

HamBOLDS Pvt Ltd is a dynamic personal care company dedicated to creating science-led, performance-driven solutions in the beauty and wellness space. Backed by Sun Chem India, which brings over 26 years of expertise in cosmetic ingredients and R&D, HamBOLDS aims to redefine personal care for modern consumers. We house two innovative brands: Epitight & Cozitis. Driven by innovation and transparency, HamBOLDS is committed to developing clean, effective, and consumer-centric products across its portfolio.

Activity on Internshala

Hiring since April 2025

16 opportunities posted

15 candidates hired

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Vacancy posted 2 days ago
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