Product Engagement Specialist

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com

Job Description

Seeking an experienced technical  Product Manager (7+ years) with strong expertise in enterprise platforms , decisioning systems , and SaaS solutions . The role drives local product strategy , aligns with regional/global teams , and ensures market readiness, governance compliance, and smooth go‑to‑market execution .

Key Responsibilities

Product Leadership

• Define and prioritize local market requirements  and translate them into structured PRDs.
• Represent the local voice  in global planning and ensure alignment with regulatory and operational needs.

Decisioning & Workflow Platforms

• Act as SME  for real‑time decisioning, workflow systems, and analytical/model execution capabilities.
• Support API integrations , cloud migration , configuration , code writing, testing and  environment setup .
• Identify product gaps  and define enhancement opportunities.
• Lead requirements for analytical sandboxes  (data exploration, model testing, policy validation).
• Support complex enterprise workflow/collections implementations and upgrade cycles.

Regional & Global Collaboration

• Deploy global capabilities with local customization .
• Influence roadmaps for market‑specific  use cases and maintain visibility into dependencies and timelines.

Solution Design

• Shape integrated solution constructs  built on existing platforms.
• Drive scalable, reusable, compliant solution delivery via engineering teams or external partners.

Product Governance & Readiness

• Own local product governance processes .
• Ensure readiness across pricing, billing, onboarding, operations, support, documentation , and training.
• Partner with Finance, Operations, Delivery, Support, and Sales for successful launches.

Performance & Enhancement Management

• Track adoption, usage, and issues  post‑launch.
• Maintain enhancement backlogs and feed insights into global/regional roadmaps.

Client Engagement (15–20%)

• Validate product ideas with clients; gather market intelligence.
• Support demos, positioning, and key customer discussions.

Required Experience (Crisp Version)

• 7+ years in Product Management (enterprise tech/SaaS) preferably in BFSI
• Deep expertise in decisioning systems, risk/analytics platforms, and enterprise‑scale solutions.
• Strong ability to convert complex client needs into clear, actionable product requirements.
• Experience working in governance‑driven, regulated environments.
• Hands‑on exposure to decision engines and policy management systems.
• Hands on with model execution (e.g., Python‑based), API‑driven, and cloud‑native architectures.
• Experience across hybrid delivery models (on‑prem + cloud).
• Strong skills in requirement writing, prioritization, and stakeholder management.
• Ability to balance global vs. local needs effectively.
• Solid commercial, operational, and regulatory understanding.
• Clear communication with technical and non‑technical stakeholders.
• Testing the Products & features and expected to become a strong advocate/SME.

Success Measures

• Adoption and performance of platform solutions.
• Speed and quality of deployments.
• Stakeholder and customer satisfaction.
• Governance compliance.
• Strength and clarity of enhancement pipeline.

Qualifications

• product manager
• Software Engineer

Additional Information

Our uniqueness is that we celebrate yours. Experian's people first approach is award-winning; World's Best Workplaces™ 2025 (Fortune Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Recruitment Fraud Awareness  - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.

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