Application Support Consultant

Exigo Tech, a technology consulting and services company based out of Sydney, Australia is expanding its footprint into India. We enable businesses to unlock new opportunities and build sustainable growth through strategic technology consulting and services. With deep expertise across Cloud, Managed IT Services, AI, Networking, Cybersecurity, and Business Applications, we empower organizations to thrive in the ever-evolving digital world. Click Here to know more : LIFE AT EXIGO TECH Exigo is looking for Full-time Application Support Consultant About the Role: We are seeking an Application Support Consultant with expertise in Product Information Management (Developed on PHP), WooCommerce, PHP, SQL, Azure Monitoring, and Microsoft technologies, along with QA testing skills. The resource will provide day-to-day support, troubleshooting, RCA, QA validation/Unit testing, and enhancements to ensure system stability, business continuity, and smooth operations. We are ISO 27001:2022 certified organization Visit our website: for more details…. : Roles and Responsibilities Develop and Troubleshoot and optimize PHP / open source based applications. Manage SQL queries, stored procedures, and data fixes. Monitor system health with Azure Monitoring (alerts, logs, dashboards). Develop, Support and validate APIs & integrations with Business Central and other systems. Perform QA validation/Unit Testing: sanity checks, data validation post-fix. Work closely with business and technical teams for requirement/issue understanding Automate workflows and support small enhancements via Power Automate & Power Apps. Conduct Root Cause Analysis (RCA) for recurring issues and suggest preventive measures. Maintain documentation: Incidents, RCA reports, test results, and knowledge base articles. Preferred: ITIL-based Incident/Change Management.