Front Desk Executive

Key Responsibilities

• Act as the first point of contact for all walk-ins and channel partners, ensuring a professional welcome

• Manage walk-in registration, data entry, and allocation through CRM systems

• Ensure seamless coordination between customers and sales teams for site visits

• Deliver a premium front-end customer experience including seating, assistance, and coordination

• Maintain accuracy in MIS, reporting, and customer data management

• Ensure smooth functioning of sales gallery including facilities, cleanliness, and readiness

• Coordinate with housekeeping, vendors, and internal teams for daily operations

• Handle basic customer queries and escalate as required

Must-Have Criteria

• 2–4 years of experience in front office or customer handling roles

• Strong communication, grooming, and interpersonal skills

• Experience in managing walk-ins and customer coordination

• Basic computer and CRM handling skills