Senior Sales Manager - Weddings (Mumbai)

Raffles Udaipur opened in 2021, its ornamental gardens, tumbling fountains and stately Indo-Saracenic architecture describing a love story between India and the West. Set on a 21-acre private island rich with birdlife and exotic flora and fauna, this contemporary reimagining of a country mansion is the first Raffles hotel in India.

Just 20 minutes from the airport, Raffles Udaipur spans a private island and serene lakeshore. Begin your journey with a graceful boat ride, guided by migratory birds. Discover 137 rooms and suites, 10 dining experiences, two pools, wellness rituals, and the timeless care of the Raffles Butler.

Job Description

We are seeking an experienced and visionary Associate Director of Sales - Weddings to lead our sales operations in Udaipur, India. In this pivotal role, you will drive revenue growth, develop comprehensive sales strategies, and build a high-performing team dedicated to delivering exceptional wedding experiences. As a strategic leader, you will be instrumental in positioning our organization as the premier wedding destination in the region while fostering strong client relationships and industry partnerships.

• Develop, implement, and execute comprehensive sales strategies that explore market opportunities, analyze industry trends, and drive sustainable business growth and expansion in the wedding segment
• Lead, mentor, and develop a high-performing sales team by providing coaching on negotiation, communication, and closing techniques to enhance productivity and achieve sales targets
• Establish and maintain strategic relationships with clients, vendors, and industry partners; prepare detailed market segment action plans and handle wedding inquiries with professionalism and empathy
• Manage and review sales contracts, proposals, and agreements; ensure compliance with organizational policies and industry standards
• Analyze market data and competitor activity to identify opportunities for differentiation and innovation in service offerings
• Set, monitor, and achieve revenue targets and key performance indicators (KPIs); prepare accurate sales forecasts and performance reports for senior management
• Oversee budget management and P&L responsibility for the wedding sales division; allocate resources efficiently to maximize return on investment
• Collaborate cross-functionally with operations, marketing, and customer service teams to ensure seamless execution of wedding events and client satisfaction
• Conduct regular performance reviews and provide transparent feedback to team members; foster a supportive and inclusive work environment
• Stay current with wedding industry trends, best practices, and emerging technologies to maintain competitive advantage

Qualifications

**Required Skills & Experience:**

• Minimum 5+ years of progressive sales leadership experience, preferably in the hospitality, events, or wedding industry
• Proven track record of developing and implementing successful sales strategies that drive revenue growth
• Demonstrated expertise in team leadership, recruitment, training, and performance management
• Strong analytical and problem-solving abilities with proficiency in data analysis and sales forecasting
• Excellent negotiation, communication, and interpersonal skills with the ability to build and maintain relationships
• Proficiency with Customer Relationship Management (CRM) software and sales management tools
• Knowledge of MICE (Meetings, Incentives, Conferences, Exhibitions) and wedding industry operations
• Strong organizational and time management skills with the ability to manage multiple priorities
• Resilience and adaptability in a dynamic, fast-paced environment

**Preferred

Qualifications

• Bachelor's degree in Business Administration, Sales, Marketing, or related field
• Experience with wedding-specific sales platforms and event management software
• Familiarity with Udaipur's wedding market and local industry landscape
• Certification in sales management or leadership development
• Experience in luxury or high-end event planning and execution

**Domain Expertise:**

• In-depth knowledge of wedding industry trends, client expectations, and market dynamics
• Understanding of destination wedding requirements and logistics
• Expertise in contract negotiation and vendor management within the events industry

Additional Information

• An opportunity to be with world’s preferred hospitality company
• Captivating and rewarding experience working alongside passionate professionals
• Range of exclusive Heartist Benefits
• Develop your talent through learning programs by Academy Accor.